Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: compaqportable.com
I ran this command: certbot renew
It produced this output:
# certbot renew
Saving debug log to /var/log/letsencrypt/letsencrypt.log
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Processing /etc/letsencrypt/renewal/compaqportable.com.conf
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Cert is due for renewal, auto-renewing...
Plugins selected: Authenticator apache, Installer None
Renewing an existing certificate
Attempting to renew cert (compaqportable.com) from /etc/letsencrypt/renewal/compaqportable.com.conf produced an unexpected error: [Errno 17] File exists: '/etc/letsencrypt/archive/compaqportable.com/privkey3.pem'. Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/compaqportable.com/fullchain.pem (failure)
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/compaqportable.com/fullchain.pem (failure)
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
1 renew failure(s), 0 parse failure(s)
**root@mail** : **~** # rm /etc/letsencrypt/archive/compaqportable.com/privkey3.pem
**root@mail** : **~** # certbot renew
Saving debug log to /var/log/letsencrypt/letsencrypt.log
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Processing /etc/letsencrypt/renewal/compaqportable.com.conf
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Cert is due for renewal, auto-renewing...
Plugins selected: Authenticator apache, Installer None
Renewing an existing certificate
Attempting to renew cert (compaqportable.com) from /etc/letsencrypt/renewal/compaqportable.com.conf produced an unexpected error: urn:ietf:params:acme:error:rateLimited :: There were too many requests of a given type :: Error creating new order :: too many certificates already issued for exact set of domains: compaqportable.com,mail.mymayday.com,www.compaqportable.com: see https://letsencrypt.org/docs/rate-limits/. Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/compaqportable.com/fullchain.pem (failure)
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/compaqportable.com/fullchain.pem (failure)
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
1 renew failure(s), 0 parse failure(s)
My web server is (include version):
Server version: Apache/2.4.29 (Ubuntu)
Server built: 2019-08-26T13:41:23
The operating system my web server runs on is (include version):
Linux mail.mymayday.com 4.15.0-58-generic #64-Ubuntu SMP Tue Aug 6 11:12:41 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I donāt know):
yes
Iām using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if youāre using Certbot):
certbot 0.31.0
More details:
I have been trying for several weeks (once a week) to renew this certificate, and always run into the same error. Need help to fix this.