Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: 18.104.22.168, domain is app.testcfx.com
I ran this command: N/A
It produced this output: N/A
My web server is (include version): Windows Server 2019
The operating system my web server runs on is (include version): Windows Server 2019
My service provider is Interserver.net
I can login to a root shell on my machine (yes or no, or I don’t know): N/A
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No, I use RDP
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot): Using Certify the Web
I had no trouble installing and using the certificate using Certify the Web. However now I need to remove it and run the site on port 80. I’ve removed the certificate from Certifythe Web, removed the certificate from our IIS Server and removed the binding for the certificate from the website. Now I can no longer access the site using port 80. It was fine before I installed the certificate. Any ideas?