Hello, We are getting rate-limited while requesting certificates from the staging environment. The error we get: Action required to unpause your account You have been directed to this page because your ACME account (ID: 174142594) is temporarily restricted from requesting new certificates for cert…

This is caused by having many (hundreds or thousands) of failed renewals for one or more orders. [It is not quite related to rate limits, instead it's consecutive failures for the "same" certificate order. Usually it's because you have attempted a renewal thousands of time that's just never going t…

So, you need to get a handle on how many failures you are having, and for which certificate orders. Which ACME client are you using?

Rate-limited on staging environment

Help

MikeMcQ May 1, 2025, 12:07pm 4

webprofusion has covered the key points. The description of this "zombie client" pause was announced in the API section: Automatic Pausing of Zombie Clients

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Rate-limited on staging environment

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