Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
I work for a company that has a private app for Shopify, hosted on Azure. It appears that today, the certificate expired. Issuer is R3 which led me to here. It looks like it renewed 3 months ago as expected as from what I read, it renews every 90 days. This was put in place before I started working here and I have no idea of what account it was setup under on DNSimple or how to get it renewed. My assumption is that the credit card that was being used to renew it expired. I need some assistance getting this resolved as we are now not getting orders processed successfully.
My domain is: partners.drakewaterfowl.com
I ran this command:
It produced this output:
My web server is (include version): IIS
The operating system my web server runs on is (include version): windows Server 2012 R2 Datacenter
My hosting provider, if applicable, is: Azure
I can login to a root shell on my machine (yes or no, or I don't know): I don't know
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot):