Hi, we started to received this message below when you going to renew our certificates. We have already use branch 1.0 and 0.40.x, and both return this error. What could I do ?
My domain is: www.castellveiculos.com.br
I ran this command: /opt/letsencrypt/certbot-auto renew
It produced this output:
Traceback (most recent call last):
File “/opt/eff.org/certbot/venv/bin/letsencrypt”, line 7, in
from certbot.main import main
File “/opt/letsencrypt/certbot/main.py”, line 17, in
from certbot import account
ImportError: cannot import name account
My web server is (include version): NGINX
The operating system my web server runs on is (include version): Ubuntu 16.04
I can login to a root shell on my machine (yes or no, or I don’t know): yes