Problem validation certificate in Zimbra

[jppo]

Hello,
Domain name : mail.jppozzi.dyndns.org

I am a Zimbra user and Zimbra refuse to use the new certificates with some messages like :

** Verifying 'cert.pem' against 'privkey.pem'
Certificate 'cert.pem' and private key 'privkey.pem' match.
** Verifying 'cert.pem' against 'fullchain.pem'
ERROR: Unable to validate certificate chain: C = US, O = Internet Security Research Group, CN = ISRG Root X1
error 2 at 2 depth lookup: unable to get issuer certificate
error cert.pem: verification failed

I try the Zimbra validation with chain.pem or fullchain.pem with the same result ...

Is there a solution ?

Regards

[rg305]

Try their recommendation:
Installing a LetsEncrypt SSL Certificate - Zimbra :: Tech Center

[jppo]

I test the last recommandation, it is the way I has always installed my certificates, I have more than ten times succeeded, but I can't understand why it does not work now !
I get always that damned messages ** Verifying 'cert.pem' against 'privkey.pem'
Certificate 'cert.pem' and private key 'privkey.pem' match.
** Verifying 'cert.pem' against 'chain.pem'
ERROR: Unable to validate certificate chain: C = US, O = Internet Security Research Group, CN = ISRG Root X1
error 2 at 2 depth lookup: unable to get issuer certificate
error cert.pem: verification failed
The ISRG Root certificate is OK
The ISRG ROOT Certificate is in /etc/ssl/certs :
ISRG_Root_X1.pem -> /usr/share/ca-certificates/mozilla/ISRG_Root_X1.crt
I even have done a "diff" with the ISRG certificate copied from another machine, the two are identical !
Don't understand why the program is "unable to validate".

Regards

[rg305]

@jppo

/usr/share/ca-certificates/mozilla/ISRG_Root_X1.crt

That file contains the self-signed "ISRG Root X1" cert.

The cert being validated by Zimbra (provided by certbot) might be the cross-signed "ISRG Root X1" cert:

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----