Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:ec2-52-15-234-102.us-east-2.compute.amazonaws.com
It produced this output:Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator standalone, Installer None
Obtaining a new certificate
An unexpected error occurred:
Error creating new order :: Policy forbids issuing for name
Please see the logfiles in /var/log/letsencrypt for more details.
My web server is (include version): apache2 2.4.29-1ubuntu4.6
The operating system my web server runs on is (include version): Ubuntu 18.04.1 LTS
My hosting provider, if applicable, is: AWS
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot): certbot 0.23.0