Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.karhappy.com
I ran this command:sudo ./certbot-auto --debug
It produced this output: SEE BELOW:
My web server is (include version): apache
Server version: Apache/2.4.39 (Amazon)
The operating system my web server runs on is (include version):
Linux version 4.4.19-29.55.amzn1.x86_64 (mockbuild@gobi-build-64012) (gcc version 4.8.3 20140911 (Red Hat 4.8.3-9) (GCC) ) #1 SMP Mon Aug 29 23:29:40 UTC 2016
[ec2-user@ip-172-31-38-197 certs]
My hosting provider, if applicable, is:
Amazon Web Services
I can login to a root shell on my machine (yes or no, or I don’t know):
YES I CAN
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):NO
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
LOG:
[ec2-user@ip-172-31-38-197 certs]$ sudo ./certbot-auto --debug
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator apache, Installer apache
No names were found in your configuration files. Please enter in your domain
name(s) (comma and/or space separated) (Enter ‘c’ to cancel): karhappy.com
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for karhappy.com
Cleaning up challenges
Exiting abnormally:
Traceback (most recent call last):
File “/opt/eff.org/certbot/venv/bin/letsencrypt”, line 11, in
sys.exit(main())
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/main.py”, line 1379, in main
return config.func(config, plugins)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/main.py”, line 1130, in run
certname, lineage)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/main.py”, line 120, in _get_and_save_cert
lineage = le_client.obtain_and_enroll_certificate(domains, certname)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/client.py”, line 406, in obtain_and_enroll_certificate
cert, chain, key, _ = self.obtain_certificate(domains)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/client.py”, line 349, in obtain_certificate
orderr = self._get_order_and_authorizations(csr.data, self.config.allow_subset_of_names)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/client.py”, line 385, in _get_order_and_authorizations
authzr = self.auth_handler.handle_authorizations(orderr, best_effort)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/auth_handler.py”, line 69, in handle_authorizations
resps = self.auth.perform(achalls)
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot_apache/configurator.py”, line 2264, in perform
http_response = http_doer.perform()
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot_apache/http_01.py”, line 75, in perform
self._mod_config()
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot_apache/http_01.py”, line 110, in _mod_config
for vh in self._relevant_vhosts():
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot_apache/http_01.py”, line 165, in _relevant_vhosts
" {0}.".format(http01_port))
PluginError: Unable to find a virtual host listening on port 80 which is currently needed for Certbot to prove to the CA that you control your domain. Please add a virtual host for port 80.
Please see the logfiles in /var/log/letsencrypt for more details.