Not able to renew certificate

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: koha.mes.ac.in
library.mes.ac.in
opac.mes.ac.in

I ran this command: certbot renew

It produced this output: Saving debug log to /var/log/letsencrypt/letsencrypt.log


Processing /etc/letsencrypt/renewal/koha.mes.ac.in.conf


Renewing an existing certificate for koha.mes.ac.in and 2 more domains

Certbot failed to authenticate some domains (authenticator: apache). The Certificate Authority reported these problems:
Domain: library.mes.ac.in
Type: dns
Detail: no valid A records found for library.mes.ac.in; no valid AAAA records found for library.mes.ac.in

Hint: The Certificate Authority failed to verify the temporary Apache configuration changes made by Certbot. Ensure that the listed domains point to this Apache server and that it is accessible from the internet.

Failed to renew certificate koha.mes.ac.in with error: Some challenges have failed.


All renewals failed. The following certificates could not be renewed:
/etc/letsencrypt/live/koha.mes.ac.in/fullchain.pem (failure)


1 renew failure(s), 0 parse failure(s)
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.

My web server is (include version):

The operating system my web server runs on is (include version): UBUNTU 20

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know): YES

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

1 Like

Hi @nayema, and welcome to the LE community forum :slight_smile:

If you are using HTTP authentication, you will need to use only IPs that can be routed over the Internet:

Name:    library.mes.ac.in
Address: 192.168.0.6
4 Likes

Thank you for your quick reply. Let me know about other two domains since they are routed over internet

  1. koha.mes.ac.in
    2.opac.mes.ac.in

Public DNS shows:

Name:    koha.mes.ac.in
Address: 203.115.126.36

Name:    opac.mes.ac.in
Address: 203.115.126.36
4 Likes

Those other two hostnames weren't giving you trouble when renewing, only library.mes.ac.in.

4 Likes

ok. Thank you.

2 Likes

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