No valid IP addresses found - MyJenAI

I’m trying to setup HTTPS access for myjen.ai. I get the following error when I use certbot

IMPORTANT NOTES:

  • The following errors were reported by the server:

    Domain: myjen.ai
    Type: unknownHost
    Detail: No valid IP addresses found for myjen.ai

    To fix these errors, please make sure that your domain name was
    entered correctly and the DNS A/AAAA record(s) for that domain
    contain(s) the right IP address.

However when I query for A using unboundtest I get the IP address correctly.

Query results for A

Response:
;; opcode: QUERY, status: NOERROR, id: 30332
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 4, ADDITIONAL: 0

;; QUESTION SECTION:
;myjen.ai. IN A

;; ANSWER SECTION:
myjen.ai. 300 IN A 34.218.37.72

I changed the name servers for my domain around 4-5 hrs ago from the time of this post. Does it take time to bounce across all the DNS servers, and is this causing the issue? If so, How long should I wait before being able to setup HTTPS? If this is not the cause of the issue, how should I troubleshoot this?

Thanks

Hi @anandcu3,

Right now your DNS servers are showing 2 A records for your domain:

myjen.ai.               300     IN      A       172.31.38.73
myjen.ai.               300     IN      A       34.218.37.72

172.31.38.73 is a private address so Let’s Encrypt won’t follow it, you should remove it from your DNS Servers and try again.

Cheers,
sahsaun

3 Likes

Thanks for the quick response, this fixed it!

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