Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Enter email address (used for urgent renewal and security notices)
(Enter 'c' to cancel): xxxxxxxxxxx
Please read the Terms of Service at
https://letsencrypt.org/documents/LE-SA-v1.2-November-15-2017.pdf. You must
agree in order to register with the ACME server. Do you agree?
Would you be willing, once your first certificate is successfully issued, to
share your email address with the Electronic Frontier Foundation, a founding
partner of the Let's Encrypt project and the non-profit organization that
develops Certbot? We'd like to send you email about our work encrypting the web,
EFF news, campaigns, and ways to support digital freedom.
Requesting a certificate for bamboorocketapps.com and 3 more domains
None of the preferred challenges are supported by the selected plugin
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.
My web server is (include version):
Server version: Apache/2.4.41 (Ubuntu)
Server built: 2022-03-16T16:52:53
The operating system my web server runs on is (include version):
Ubuntu 20.04.4 LTS
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot-auto --versionif you're using Certbot):
I had old apt version of certbot (I think 0.9.0)
I uninstalled and reinstalled from snap (using Certbot Instructions | Certbot)
Now has certbot 1.27.0
I am obviously missing something - please help.