My IP/Domain got blacklisted

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: bitspath.net, lonesock.pro, utsab.co, utsab.tv

I ran this command: Was trying to fix an issue by Cyberpanel (hosting panel).

It produced this output: I am getting error to get SSL

My web server is (include version): lsws (latest)

The operating system my web server runs on is (include version): Ubuntu 22.04LTS

My hosting provider, if applicable, is: Selft Hosted

I can login to a root shell on my machine (yes or no, or I don't know): Yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Cyberpanel

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): acme.sh

These domain names are not on our denylist. Please post the specific error message you’re receiving.

4 Likes

Why do people jump to "my IP is blocked" when they can't get a cert? That's almost never the cause of a problem getting a cert. But it seems to be happening a lot lately that someone can't get a cert, and the first assumption is that Let's Encrypt has blocked their IP.

@nirjhar, you've issued a lot of certs in the past week (see https://crt.sh/?q=lonesock.pro), so much so that I wouldn't be surprised if you'd hit the rate limit for duplicate certs. But the problem right now is that your server is refusing connections on port 80.

8 Likes

when I am trying to add bitspath.net, cyberpanel is saying domain is blacklisted.

Wed Apr 5 09:34:25 PM +06 2023] _post_url='https://acme.zerossl.com/v2/DV90/chall/xYvk2w4AoJTBizFM52OjsQ'
[Wed Apr 5 09:34:25 PM +06 2023] _CURL='curl --silent --dump-header /root/.acme.sh/http.header -L -g '
[Wed Apr 5 09:34:26 PM +06 2023] _ret='0'
[Wed Apr 5 09:34:26 PM +06 2023] code='200'
[Wed Apr 5 09:34:26 PM +06 2023] dhanmondi.lonesock.pro:Verify error:"error":{
[Wed Apr 5 09:34:26 PM +06 2023] Debug: get token url.
[Wed Apr 5 09:34:26 PM +06 2023] GET
[Wed Apr 5 09:34:26 PM +06 2023] url='http://dhanmondi.lonesock.pro/.well-known/acme-challenge/Ypw4pyhcg9Swp4rvmReeMCUmvsRLUBes8iOs9Ka2u3c'
[Wed Apr 5 09:34:26 PM +06 2023] timeout=1
[Wed Apr 5 09:34:26 PM +06 2023] _CURL='curl --silent --dump-header /root/.acme.sh/http.header -L -g --connect-timeout 1'
[Wed Apr 5 09:34:26 PM +06 2023] Please refer to libcurl - Error Codes for error code: 7
[Wed Apr 5 09:34:26 PM +06 2023] ret='7'
[Wed Apr 5 09:34:26 PM +06 2023] Debugging, skip removing: /usr/local/lsws/Example/html/.well-known/acme-challenge/Ypw4pyhcg9Swp4rvmReeMCUmvsRLUBes8iOs9Ka2u3c
[Wed Apr 5 09:34:26 PM +06 2023] pid
[Wed Apr 5 09:34:27 PM +06 2023] No need to restore nginx, skip.
[Wed Apr 5 09:34:27 PM +06 2023] _clearupdns
[Wed Apr 5 09:34:27 PM +06 2023] dns_entries
[Wed Apr 5 09:34:27 PM +06 2023] skip dns.
[Wed Apr 5 09:34:27 PM +06 2023] _on_issue_err
[Wed Apr 5 09:34:27 PM +06 2023] Please check log file for more details: /var/log/letsencrypt.log
[Wed Apr 5 09:34:27 PM +06 2023] url='https://acme.zerossl.com/v2/DV90/chall/xYvk2w4AoJTBizFM52OjsQ'
[Wed Apr 5 09:34:27 PM +06 2023] payload='{}'
[Wed Apr 5 09:34:27 PM +06 2023] POST
[Wed Apr 5 09:34:27 PM +06 2023] _post_url='https://acme.zerossl.com/v2/DV90/chall/xYvk2w4AoJTBizFM52OjsQ'
[Wed Apr 5 09:34:27 PM +06 2023] _CURL='curl --silent --dump-header /root/.acme.sh/http.header -L -g '
[Wed Apr 5 09:34:28 PM +06 2023] _ret='0'
[Wed Apr 5 09:34:28 PM +06 2023] code='200'
[Wed Apr 5 09:34:28 PM +06 2023] url='https://acme.zerossl.com/v2/DV90/chall/nPlT9I_2Vbcwmy8GB_dkdQ'
[Wed Apr 5 09:34:28 PM +06 2023] payload='{}'
[Wed Apr 5 09:34:28 PM +06 2023] POST
[Wed Apr 5 09:34:28 PM +06 2023] _post_url='https://acme.zerossl.com/v2/DV90/chall/nPlT9I_2Vbcwmy8GB_dkdQ'
[Wed Apr 5 09:34:28 PM +06 2023] _CURL='curl --silent --dump-header /root/.acme.sh/http.header -L -g '
[Wed Apr 5 09:34:29 PM +06 2023] _ret='0'
[Wed Apr 5 09:34:29 PM +06 2023] code='200'

Well, first, according to the output you posted, you're trying to get a cert from ZeroSSL, not from Let's Encrypt, so we can't help you with it. Second, the output you posted has nothing to do with bitspath.net. Third, the domain it does have to do with (dhanmondi.lonesock.pro) is refusing connections on port 80, which will prevent cert issuance.

9 Likes

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