My hosting provider needs me to provide a new cert

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If their cPanel does not have an option to obtain a certificate (I don't use cPanel so 94.0.11 means nothing to me), and, if the system supports PHP, you might want to try certsage.

See: CertSage ACME client (version 1.2.0) - easy webpage interface, optimized for cPanel, no commands to type, root not required - Client dev - Let's Encrypt Community Support (letsencrypt.org)

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