Mistakes during certbot istallation

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:
I ran this command:
sudo add-apt-repository ppa:certbot/certbot
It produced this output:
certbot user or team does not exist
My web server is (include version):
Apache 2.4.29
The operating system my web server runs on is (include version):
Ubuntu 18.04.3
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

Assuming you’ve ran the proper commands before the command you’re giving here, some other users with this error had outbound communication problems. For example, see: Letsencrypt on Ubuntu Server 16.04.03

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