Let's Encrypt Service Outage - Certbot Received <Response [504]

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1

ANYBODY KNOW THIS ISSUE ?

2017-05-19 22:00:14,572:INFO:requests.packages.urllib3.connectionpool:Starting new HTTPS connection (1): acme-v01.api.letsencrypt.org
2017-05-19 22:01:14,784:DEBUG:requests.packages.urllib3.connectionpool:"GET /directory HTTP/1.1" 504 175 2017-05-19 22:01:14,794:DEBUG:root:Received <Response [504]

/var/log/letsencrypt/letsencrypt.log
2017-05-19 22:00:14,137:DEBUG:letsencrypt.cli:Root logging level set at 30
2017-05-19 22:00:14,148:INFO:letsencrypt.cli:Saving debug log to /var/log/letsencrypt/letsencr
ypt.log
2017-05-19 22:00:14,152:DEBUG:letsencrypt.cli:letsencrypt version: 0.4.1
2017-05-19 22:00:14,152:DEBUG:letsencrypt.cli:Arguments: ['-t', '--standalone', '--keep', '-d'
, '.org,.org,*.org']
2017-05-19 22:00:14,152:DEBUG:letsencrypt.cli:Discovered plugins: PluginsRegistry(PluginEntryP
oint#apache,PluginEntryPoint#webroot,PluginEntryPoint#null,PluginEntryPoint#manual,PluginEntryPoint#standalone)
2017-05-19 22:00:14,153:DEBUG:letsencrypt.cli:Requested authenticator standalone and installer
None
2017-05-19 22:00:14,164:DEBUG:letsencrypt.display.ops:Single candidate plugin: * standalone
Description: Automatically use a temporary webserver
Interfaces: IAuthenticator, IPlugin Entry point: standalone = letsencrypt.plugins.standalone:Authenticator
Initialized: <letsencrypt.plugins.standalone.Authenticator object at 0x7f7fcac26f51>Prep: True
2017-05-19 22:00:14,165:DEBUG:letsencrypt.cli:Selected authenticator <letsencrypt.plugins.stan
dalone.Authenticator object at 0x7f7fcac26f51> and installer None
2017-05-19 22:00:14,510:DEBUG:letsencrypt.cli:Picked account: <Account(1f58116a15bd0c26879519aae7546c1d)>
2017-05-19 22:00:14,512:DEBUG:root:Sending GET request to https://acme-v01.api.letsencrypt.org /directory. args: (), kwargs: {}
2017-05-19 22:00:14,572:INFO:requests.packages.urllib3.connectionpool:Starting new HTTPS connection (1): acme-v01.api.letsencrypt.org
2017-05-19 22:01:14,784:DEBUG:requests.packages.urllib3.connectionpool:"GET /directory HTTP/1.1" 504 175
2017-05-19 22:01:14,794:DEBUG:root:Received <Response [504]>. Headers: {'Content-Length': '175', 'Expires': 'Fri, 19 May 2017 22:01:14 GMT', 'Server': 'AkamaiGHost', 'Connection': 'keep-al
ive', 'Pragma': 'no-cache', 'Cache-Control': 'max-age=0, no-cache, no-store', 'Date': 'Fri, 19
May 2017 22:01:14 GMT', 'Content-Type': 'text/html', 'Mime-Version': '1.0'}. Content: '

Error\nAn error occurred while processing your request.

\nReference #97.61f01202.1495231274&#4 6;a6a0141\n\n' 2017-05-19 22:01:14,794:DEBUG:acme.client:Received response (headers: {'Content-Length': '175', 'Expires': 'Fri, 19 May 2017 22:01:14 GMT', 'Server': 'AkamaiGHost', 'Connection': 'keep-alive', 'Pragma': 'no-cache', 'Cache-Control': 'max-age=0, no-cache, no-store', 'Date': 'Fri, 19 May 2017 22:01:14 GMT', 'Content-Type': 'text/html', 'Mime-Version': '1.0'}): 'Error\nAn error occu rred while processing your request.

\nReference #97.61f01202.1495231274.a6a0140\n\n' 2017-05-19 22:01:14,976:DEBUG:letsencrypt.cli:Exiting abnormally: Traceback (most recent call last): File "/usr/bin/letsencrypt", line 9, in load_entry_point('letsencrypt==0.4.1', 'console_scripts', 'letsencrypt')() File "/usr/lib/python2.7/dist-packages/letsencrypt/cli.py", line 1986, in main return config.func(config, plugins) File "/usr/lib/python2.7/dist-packages/letsencrypt/cli.py", line 689, in obtain_cert le_client = _init_le_client(config, authenticator, installer) File "/usr/lib/python2.7/dist-packages/letsencrypt/cli.py", line 213, in _init_le_client return client.Client(config, acc, authenticator, installer, acme=acme) File "/usr/lib/python2.7/dist-packages/letsencrypt/client.py", line 183, in __init__ acme = acme_from_config_key(config, self.account.key) File "/usr/lib/python2.7/dist-packages/letsencrypt/client.py", line 41, in acme_from_config_key return acme_client.Client(config.server, key=key, net=net) File "/usr/lib/python2.7/dist-packages/acme/client.py", line 63, in __init__ self.net.get(directory).json()) File "/usr/lib/python2.7/dist-packages/acme/client.py", line 627, in get self._send_request('GET', url, **kwargs), content_type=content_type) File "/usr/lib/python2.7/dist-packages/acme/client.py", line 574, in _check_response raise errors.ClientError(response) ClientError:

2

@akaro, there is an on going service disruption that is causing problems to issue new certs, etc. For more info and updates visit https://letsencrypt.status.io/

3

@sahsanu correctly identified the root cause here (thanks!) and it should be resolved now.

I’m going to close this issue since the problem is resolved. Thanks!