Let's encrypt is not accepted by Stripe - Apple Domain verification fails

[sevenbe8]

Please see below - I basically get the TLS1 needs to be upgraded to TLS 1.2 message but I am not sure how and Stripe say to contact you. I am not a developer so apologies if I am just not getting this! I hope you can help.

Thanks
Regine

My domain is: baseline-tactical.com

I ran this command:

It produced this output:

My web server is (include version): Dedicloud with Plesk 12

The operating system my web server runs on is (include version): Linux - CentOS

My hosting provider, if applicable, is: https://www.unlimitedwebhosting.co.uk/s

I can login to a root shell on my machine (yes or no, or I don’t know): no

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Wordpress / Plesk on dedicated VPS

[bfqTudaffO1LNwUSmNFf]

The configuration is very outdated and insecure. This is no lets encrypt problem. You want an A here https://www.ssllabs.com/ssltest/analyze.html?d=baseline-tactical.com but with your current configuration you get a F. Please ask your hosting provider to fix the issues, or move on to a other that actually care about security.

[sevenbe8]

Thank you, I’ve prompted them and they’ve done updates. Would that be the reason for the reject or is there something else?

[jared.m]

This was almost certainly the reason - Stripe has a vested interest in maintaining secure connections with modern protocols, and thus, I suspect, would block insecure protocols, which is exactly what their error message is stating.

[sevenbe8]

But it’s still not working? Is this a caching issue and I need to just wait?

[mnordhoff]

It’s hard to say. You need to ask Stripe what to do next.

[sevenbe8]

Ok so they just wanted to know that it’s definitely the upgraded version TLS1.2 so can I say ‘yes’ to that?

[mnordhoff]

Yes.

https://www.ssllabs.com/ssltest/analyze.html?d=baseline-tactical.com&hideResults=on

[sevenbe8]

Thank you for your help