Issue creating new cert

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: mail.trulineind.com

I ran this command: sudo certbot certonly --nginx

It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log

Which names would you like to activate HTTPS for?
We recommend selecting either all domains, or all domains in a VirtualHost/server block.


1: autoconfig.trulineind.com
2: mail.trulineind.com
3: mailsvr.trulineind.com
4: radicale.trulineind.com


Select the appropriate numbers separated by commas and/or spaces, or leave input
blank to select all options shown (Enter 'c' to cancel): 2
Requesting a certificate for mail.trulineind.com

Certbot failed to authenticate some domains (authenticator: nginx). The Certificate Authority reported these problems:
Domain: mail.trulineind.com
Type: connection
Detail: 70.61.15.196: Fetching http://mail.trulineind.com/.well-known/acme-challenge/B7bGUEC_PrTKsoG0V94YI1myE2sG5DWaTnsqv4Mtfr4: Connection reset by peer

Hint: The Certificate Authority failed to verify the temporary nginx configuration changes made by Certbot. Ensure the listed domains point to this nginx server and that it is accessible from the internet.

Some challenges have failed.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.

My web server is (include version): Nginx 1.20.1

The operating system my web server runs on is (include version): CentOS Linux release 7.9.2009 (Core)

My hosting provider, if applicable, is: Self-hosted

I can login to a root shell on my machine (yes or no, or I don't know): Yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): No

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot 2.8.0

Any assistance is appreciated

Tell us about your firewall and its blocklists.

3 Likes

Solved. Our PaloAlto Router was blocking the ACME protocol.

4 Likes

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