Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: kunundrum.duckdns.org
I ran this command:
It produced this output:
My web server is (include version): Apache built in
The operating system my web server runs on is (include version): Windows Server 2018
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Sort of... FileCloud has a control panel
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): Not even sure if I need it.
FileCloud's control panel will happily create a CSR file for me and point me to its location. It also has a button for "Install SSL Cert" but as far as actually getting the cert file through Let'sEncrypt, all they have to say is:
- Contact the Let's Encrypt team and request auto-renewal of your SSL certifcate.
That page also specifies that you have to remove a hashtag from a config file but I have no clue where to go from there.
Your help is appreciated.