Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: altadomiciliar.com.br
I ran this command: sudo /usr/local/bin/certbot renew --cert-name altadomiciliar.com.br
It produced this output:
Processing /etc/letsencrypt/renewal/altadomiciliar.com.br.conf
Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator apache, Installer apache
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for cdpininar.com.br
http-01 challenge for sergiofranconinar.com.br
http-01 challenge for www.cdpininar.com.br
http-01 challenge for www.sergiofranconinar.com.br
Waiting for verification…
Challenge failed for domain cdpininar.com.br
Challenge failed for domain sergiofranconinar.com.br
Challenge failed for domain www.cdpininar.com.br
Challenge failed for domain www.sergiofranconinar.com.br
http-01 challenge for cdpininar.com.br
http-01 challenge for sergiofranconinar.com.br
http-01 challenge for www.cdpininar.com.br
http-01 challenge for www.sergiofranconinar.com.br
Cleaning up challenges
Attempting to renew cert (altadomiciliar.com.br) from /etc/letsencrypt/renewal/altadomiciliar.com.br.conf produced an unexpected error: Some challenges have failed… Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/altadomiciliar.com.br/fullchain.pem (failure)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/altadomiciliar.com.br/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
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The following errors were reported by the server:
Domain: cdpininar.com.br
Type: dns
Detail: DNS problem: NXDOMAIN looking up A for cdpininar.com.brDomain: sergiofranconinar.com.br
Type: dns
Detail: DNS problem: NXDOMAIN looking up A for
sergiofranconinar.com.brDomain: www.cdpininar.com.br
Type: dns
Detail: DNS problem: NXDOMAIN looking up A for www.cdpininar.com.brDomain: www.sergiofranconinar.com.br
Type: dns
Detail: DNS problem: NXDOMAIN looking up A for
www.sergiofranconinar.com.br
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):
certbot 1.0.0