Https certificate not working with www

[schtipoun]

I just used Mozilla Firefox that I just downloaded for the first time to get a browser with a brand new cache and still, https://www.doctowait.fr is unable to connect

[stevenzhu]

Hi,

Did you forget to remove the URL redirector record on GanDi?

The www version seems to have a different IP than the others (and have connection refused error)

Thank you

[schtipoun]

My DNS records look like this

[JuergenAuer]

@schtipoun

doctowait.fr

Using my own dns provider I would define

www CNAME doctowait.fr

not the webredir.vip.gandi.net.

And your TTL is 10800 = 3 hours, so you have to wait.

[schtipoun]

I’ll try that. Thanks!

[sahsanu]

Sorry I’m not near my laptop so my answer will be short. Right now your cname points to doctowait.fr doctowait.fr and that is not correct. Use only @ or better, instead of using a cname use an A record pointing to your ip.

Note: maybe instead of @ you shoul use a dot to indicate that you want to use your base domain (i suppose that should appear in the help of your dns provider).

Cheers,
Sahsanu

[schtipoun]

I already have a A record on the first line of my printscreen. Is this what you’re talking about or it’s something else?

– By the way, happy birthday

[JuergenAuer]

Now you have created a wrong CNAME.

DNS Checker - DNS Check Propagation Tool

doctowait.fr.doctowait.fr

So @sahsanu has the correct idea - use @ instead. Looks like different dns-provider have different requirements.

PS: You can create an A-record with the same ip.

[sahsanu]

Hi @schtipoun,

@schtipoun

I already have a A record on the first line of my printscreen. Is this what you’re talking about or it’s something else?

No, I'm talking about create an A record for your www subdomain, as @JuergenAuer said, you can have multiple A records, anyway, checking your screenshot I suppose you have created a CNAME for www subdomain like this:

www CNAME 10800 doctowait.fr

But you need to create one like this (pay attention to the dot at the end of doctowait.fr):

www CNAME 10800 doctowait.fr.

So as you are not using a dot at the end, your dns provider is appending the base domain to it so your CNAME record looks like this:

$ dig www.doctowait.fr +short
doctowait.fr.doctowait.fr.

And as I said, that is wrong ;), it should resolve as doctowait.fr. and that is the reason your site is not working now.

@schtipoun

– By the way, happy birthday

Thank you very much

Cordialement,
sahsanu

[schoen]

¡Feliz cumpleaños, @sahsanu!

[schtipoun]

It looks all good now
Now I’ll know for my future projects how to handle all this!
Thanks everyone