Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:www.creatissus.com
I ran this command:./certbot-auto renew
It produced this output:
Encountered exception during recovery:
Traceback (most recent call last):
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/error_handler.py”, line 108, in _call_registered
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/auth_handler.py”, line 310, in _cleanup_challenges
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/plugins/webroot.py”, line 222, in cleanup
OSError: [Errno 2] No such file or directory: ‘/home/creatissus/public_html/preprod/.well-known/acme-challenge/J3RfEiEcEiEEK5mzwNQupagiTMsI6zVXc85q-SctaBI’
Attempting to renew cert (www.creatissus.com) from /etc/letsencrypt/renewal/www.creatissus.com.conf produced an unexpected error: [Errno 2] No such file or directory: ‘/home/creatissus/public_html/preprod’. Skipping.
My web server is (include version):Apache
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):Webmin
I recently moved the root of website up one level from /preprod to /
Now the challenge fails. I can delete the SSL but is there another way to it?