What controls this result... is this in the certificate we received from Let's Encrypt or elsewhere?
Several files are provided when a cert is obtained.
The "fullchain" file should contain the end-leaf cert and the correct intermediate(s).
The newer/smarter systems that would consider that field should never get to see it.
Because they would have stopped looking for a trusted path the moment they encountered X1 [which is in their trusted store].
I apologize for not being very knowledgeable here as my IT guy is in a time zone where he's sleeping. 
I suspect that our file lets-encrypt-r3-cross-signed.pem is out of date (it expired in March 2021) so if this would solve my problem where would I obtain a more recent version?
You have an IT guy that gets to sleep ?!?!?! - LOL
[I'm in the wrong time-zone]
Just by the name of it, I would have to say YES.
[who made that file? and why?]
What ACME client are you using?
So because ISRG Root X1 is already present in the updated systems, does it not need the self-signed root certificate (DST Root CA X3)?
@Cryptoman exactly.
Trust is verified leaf to root and verification stops when either:
- a trusted cert is found (root store)
- an untrusted cert is found (expired/revoked/self-signed)
Hi - I'm having a nightmare and I'm not sure why. It is because of the root certificat expiry. I'm using Windows IIS, looking on there my cert chain is (my cert) -> (R3 ISRG Root X1 expiry 2025) -> (ISRG Root X1 expiry 2035) but many of my users are now experiening SSL failures - I think on IPhones - When I go to https://www.ssllabs.com/ and use their SSL checker tool I see (My cert) -> (DST Root CA X3 expires tomorrow) -> (R3 DST Root CA X3 expird 3 hours ago).
Can anyone help me with this and eplain in as much idiot proof details as possible as to what I need to do.
We are using the PHP Acme Library and I don't see any version number in the readme.md nor in a few PHP files I checked. I suspect the library simply communicates with the Let's Encrypt servers to do it's thing.
I suspect my last IT guy downloaded the file for me but that was over a year ago I think.
I expect I'll need to replace the file with something from here but I don't know which one:
This file is pointed to by our virtual hosts file:
<VirtualHost *:443>
ServerName socialattache.com
SSLEngine on
SSLCertificateFile /var/www/netbizboom/Data/Certificates/socialattache.com/certificate.pub.pem
SSLCertificateKeyFile /var/www/netbizboom/Data/Certificates/socialattache.com/private-key.pem
SSLCertificateChainFile /var/www/netbizboom/Data/Certificates/intermediate.ca-bundle
DocumentRoot /var/www/netbizboom
<Directory /var/www/netbizboom>
Require all granted
Allow local .htaccess to override Apache configuration settings
AllowOverride all
Hey guys,
since the old root is expired I have many shutdowns (expired messages):
a) iphones cannot connect to our exchange anymore
b) our cloud-devices are no longer able to connect to the backend (openssl 1.1.x)
this is the address: https://nucloud.nucleus-server.com
Based on this checked (https://chainchecker.certifytheweb.com/) everything looks ok.
We are using opnsene with the internal ACME-plugin (3.1)
Please attach that file.
The Devil is in the details...
This is what is being served:
---
Certificate chain
0 s:/CN=nucloud.nucleus-server.com
i:/C=US/O=Let's Encrypt/CN=R3
1 s:/C=US/O=Let's Encrypt/CN=R3
i:/O=Digital Signature Trust Co./CN=DST Root CA X3
---
This is the EXAMPLE to follow:
Certificate chain
0 s:/CN=community.letsencrypt.org
i:/C=US/O=Let's Encrypt/CN=R3
1 s:/C=US/O=Let's Encrypt/CN=R3
i:/C=US/O=Internet Security Research Group/CN=ISRG Root X1
2 s:/C=US/O=Internet Security Research Group/CN=ISRG Root X1
i:/O=Digital Signature Trust Co./CN=DST Root CA X3
---
The original intermediate.ca-bundle:
-----BEGIN CERTIFICATE-----
MIIEkjCCA3qgAwIBAgIQCgFBQgAAAVOFc2oLheynCDANBgkqhkiG9w0BAQsFADA/
MSQwIgYDVQQKExtEaWdpdGFsIFNpZ25hdHVyZSBUcnVzdCBDby4xFzAVBgNVBAMT
DkRTVCBSb290IENBIFgzMB4XDTE2MDMxNzE2NDA0NloXDTIxMDMxNzE2NDA0Nlow
SjELMAkGA1UEBhMCVVMxFjAUBgNVBAoTDUxldCdzIEVuY3J5cHQxIzAhBgNVBAMT
GkxldCdzIEVuY3J5cHQgQXV0aG9yaXR5IFgzMIIBIjANBgkqhkiG9w0BAQEFAAOC
AQ8AMIIBCgKCAQEAnNMM8FrlLke3cl03g7NoYzDq1zUmGSXhvb418XCSL7e4S0EF
q6meNQhY7LEqxGiHC6PjdeTm86dicbp5gWAf15Gan/PQeGdxyGkOlZHP/uaZ6WA8
SMx+yk13EiSdRxta67nsHjcAHJyse6cF6s5K671B5TaYucv9bTyWaN8jKkKQDIZ0
Z8h/pZq4UmEUEz9l6YKHy9v6Dlb2honzhT+Xhq+w3Brvaw2VFn3EK6BlspkENnWA
a6xK8xuQSXgvopZPKiAlKQTGdMDQMc2PMTiVFrqoM7hD8bEfwzB/onkxEz0tNvjj
/PIzark5McWvxI0NHWQWM6r6hCm21AvA2H3DkwIDAQABo4IBfTCCAXkwEgYDVR0T
AQH/BAgwBgEB/wIBADAOBgNVHQ8BAf8EBAMCAYYwfwYIKwYBBQUHAQEEczBxMDIG
CCsGAQUFBzABhiZodHRwOi8vaXNyZy50cnVzdGlkLm9jc3AuaWRlbnRydXN0LmNv
bTA7BggrBgEFBQcwAoYvaHR0cDovL2FwcHMuaWRlbnRydXN0LmNvbS9yb290cy9k
c3Ryb290Y2F4My5wN2MwHwYDVR0jBBgwFoAUxKexpHsscfrb4UuQdf/EFWCFiRAw
VAYDVR0gBE0wSzAIBgZngQwBAgEwPwYLKwYBBAGC3xMBAQEwMDAuBggrBgEFBQcC
ARYiaHR0cDovL2Nwcy5yb290LXgxLmxldHNlbmNyeXB0Lm9yZzA8BgNVHR8ENTAz
MDGgL6AthitodHRwOi8vY3JsLmlkZW50cnVzdC5jb20vRFNUUk9PVENBWDNDUkwu
Y3JsMB0GA1UdDgQWBBSoSmpjBH3duubRObemRWXv86jsoTANBgkqhkiG9w0BAQsF
AAOCAQEA3TPXEfNjWDjdGBX7CVW+dla5cEilaUcne8IkCJLxWh9KEik3JHRRHGJo
uM2VcGfl96S8TihRzZvoroed6ti6WqEBmtzw3Wodatg+VyOeph4EYpr/1wXKtx8/
wApIvJSwtmVi4MFU5aMqrSDE6ea73Mj2tcMyo5jMd6jmeWUHK8so/joWUoHOUgwu
X4Po1QYz+3dszkDqMp4fklxBwXRsW10KXzPMTZ+sOPAveyxindmjkW8lGy+QsRlG
PfZ+G6Z6h7mjem0Y+iWlkYcV4PIWL1iwBi8saCbGS5jN2p8M+X+Q7UNKEkROb3N6
KOqkqm57TH2H3eDJAkSnh6/DNFu0Qg==
-----END CERTIFICATE-----
OMG!
That's been expired for months.
Change that file to:
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
hm, ok. Actually I have no idea how to influence the certificate chain.
I'm using haproxy (inside opnsense) as load-balancer and haproxy is also taking care of ssl.
So probably I need some adjustments there.
Just edit the file mentioned above:
To use the newly created file with the contents provided.
[did I fail to mention that you should just make a new file with those certs? - in case you want to revert]
Yes, this seems to be seen only on some devices. I had to remove the OLD Let's Encrypt intermediate certificates via certmgr.msc / Intermediate Certification Authorities / Certificates. Be sure to let the NEW cert be (expiry 2025/09/15), and remove the old certs (expiry dates 2021/09/29 and 2021/03/something here, there may be even more LE certs there).
On one system, restarting IIS after this fixed the issue, while a different system had to be restarted altogether.
And we probably have less of an idea here...
In this case, I would consider the "In case of emergency, break glass!" approach and switch to another FREE CA [until this gets resolved].
Hi @MagnusW, welcome to the LE community forum 
Yeah, Windows is a strange beast!
Thanks!
Yeah, prioritizing old intermediates over new, if that is what's happening, sure looks like a bug to me.