Hi, We are using Let’s Encrypt for a SAN Certificate provided in Akamai and we need to add a domain to the SAN certificate, I tried to do it in Akamai but it was not possible because the domain is a subdomain from a major financial institution that delegated the subdomain to us, the message from Akamai is that I need to contact Let’s Encrypt and show them we have authorization from the owner of the domain to add it to our SAN certificate, can I start communication with support here? @cpu
Hi @vledezma, welcome to the community forum,
Please direct-message me the domain name in question. If it is on our high risk domain list I'll send you the instructions for the required removal process.
the domain is i.info4.citi.com
Thanks, I will send you the required information.
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