Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
Copied and paste the given command of Step 3. into Terminal
It produced this output:
A series of code but not the hex encoded signature output from the command
My web server is (include version):
My system is
The operating system my web server runs on is (include version):
Don’t know it
My hosting provider, if applicable, is:
I can log in to a root shell on my machine (yes or no, or I don’t know):
Yes, using Terminal
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
Thanks in advance for your help!