Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
cloud.etol.nl
I ran this command:
certbot --staging
It produced this output:
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for cloud.etol.nl
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. cloud.etol.nl (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://cloud.etol.nl/.well-known/acme-challenge/K3S8yu4IS-pCESuSB4z0cFKrYnExHVoAlpdI0SHWWWY: "
404 Not Found
"
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: cloud.etol.nl
404 Not Found
Type: unauthorized
Detail: Invalid response from
http://cloud.etol.nl/.well-known/acme-challenge/K3S8yu4IS-pCESuSB4z0cFKrYnExHVoAlpdI0SHWWWY:
"404 Not Found
"To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address. -
Your account credentials have been saved in your Certbot
configuration directory at /etc/letsencrypt. You should make a
secure backup of this folder now. This configuration directory will
also contain certificates and private keys obtained by Certbot so
making regular backups of this folder is ideal.
My web server is (include version):
Apache
The operating system my web server runs on is (include version):
Ubuntu 14.04
My hosting provider, if applicable, is:
OVH
I can login to a root shell on my machine (yes or no, or I don’t know):
YES
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
NO