Failed to renew certificate 'Connection reset by peer'

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:app.fuelmatix.co

I ran this command:sudo certbot renew --verbose

It produced this output:
/usr/lib/python3.6/site-packages/OpenSSL/_util.py:6: CryptographyDeprecationWarning: Python 3.6 is no longer supported by the Python core team. Therefore, support for it is deprecated in cryptography. The next release of cryptography will remove support for Python 3.6.
from cryptography.hazmat.bindings.openssl.binding import Binding
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Python 3.6 support will be dropped in the next release of Certbot - please upgrade your Python version.


Processing /etc/letsencrypt/renewal/app.fuelmatix.co.conf


Certificate is due for renewal, auto-renewing...
Plugins selected: Authenticator apache, Installer apache
Failed to renew certificate app.fuelmatix.co with error: HTTPSConnectionPool(host='acme-v02.api.letsencrypt.org', port=443): Read timed out. (read timeout=45)


All renewals failed. The following certificates could not be renewed:
/etc/letsencrypt/live/app.fuelmatix.co/fullchain.pem (failure)


1 renew failure(s), 0 parse failure(s)
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.

My web server is (include version):Server version: Apache/2.4.6 (CentOS)
Server built: Apr 2 2020 13:13:23

The operating system my web server runs on is (include version):Sangoma Linux release 7.8.2003 (Core

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):certbot 1.23.0

Welcome @ehsanx

Does this problem still occur? We saw some temporary cases of this about the same time as yours.

If so, would you show output of this

curl -m10 https://acme-v02.api.letsencrypt.org/directory
2 Likes