Failed to connect to the Let’s Encrypt server https://acme-v02.api.letsencrypt.org

Hello,
I use Directadmin server linux, but unistall ssl letsencrypt for domain on server IP 103.74.117.15
I traceroute and ping:
traceroute acme-v02.api.letsencrypt.org
traceroute to acme-v02.api.letsencrypt.org (172.65.32.248), 30 hops max, 60 byte packets
1 gateway (103.74.116.1) 0.205 ms 0.249 ms 0.132 ms
2 * * *
3 210.211.112.237 (210.211.112.237) 1.425 ms 210.211.112.241 (210.211.112.241) 2.346 ms 2.332 ms
4 115.84.180.41 (115.84.180.41) 1.858 ms 115.84.180.45 (115.84.180.45) 1.560 ms 115.84.180.41 (115.84.180.41) 1.824 ms
5 203.113.186.1 (203.113.186.1) 1.488 ms 203.113.186.5 (203.113.186.5) 1.473 ms 1.428 ms
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
[root@vps925 ~]# ping acme-v02.api.letsencrypt.org
PING ca80a1adb12a4fbdac5ffcbc944e9a61.pacloudflare.com (172.65.32.248) 56(84) bytes of data.

I getting Error below:
Requesting new certificate order… Nonce is empty. Exiting. dig output of acme-v02.api.letsencrypt.org: prod.api.letsencrypt.org. ca80a1adb12a4fbdac5ffcbc944e9a61.pacloudflare.com. 172.65.32.248

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Hi,

The issue you have is a known issue with DirectAdmin and they’ve got a support article just for this.
Please follow the below link: https://help.directadmin.com/item.php?id=664

Thanks

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thank @stevenzhu , I do link https://help.directadmin.com/item.php?id=664 but error

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I think letsencrypt block ip server so can’t install ssl certificate domain on server

Hi @tannguyen

there

you see that your server can't connect Letsencrypt. So you can't create a certificate. Your outgoing connections must work.

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