Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: ptdevs.net
I ran this command: sudo certbot certonly --nginx
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator nginx, Installer nginx
Which names would you like to activate HTTPS for?
1: ptdevs.net
2: www.ptdevs.net
Select the appropriate numbers separated by commas and/or spaces, or leave input
blank to select all options shown (Enter ‘c’ to cancel): 1
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for ptdevs.net
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. ptdevs.net (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://ptdevs.net/.well-known/acme-challenge/dSNEb1cUR8IryAKRi-WFXFzqsrKEpZMSumE0TSqKxMk [2a01:7e01::f03c:92ff:feeb:d152]: “\r\n404 Not Found\r\n<body bgcolor=“white”>\r\n
404 Not Found
\r\n”
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: ptdevs.net
Type: unauthorized
Detail: Invalid response from
http://ptdevs.net/.well-known/acme-challenge/dSNEb1cUR8IryAKRi-WFXFzqsrKEpZMSumE0TSqKxMk
[2a01:7e01::f03c:92ff:feeb:d152]: “\r\n404 Not
Found\r\n<body bgcolor=“white”>\r\n404
\r\n
Not Found
”To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): nginx version: nginx/1.14.0 (Ubuntu), Django backend
The operating system my web server runs on is (include version): Ubuntu 18.04LTS
My hosting provider, if applicable, is: Linode
I can login to a root shell on my machine (yes or no, or I don’t know): Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 0.31.0