Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: kiryat8.com www.kiryat8.com
I ran this command:sudo certbot --nginx
It produced this output:
david@web:~$ sudo certbot --nginx
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator nginx, Installer nginx
Enter email address (used for urgent renewal and security notices) (Enter ‘c’ to
cancel): davidkiryat8@gmail.com
Please read the Terms of Service at
https://letsencrypt.org/documents/LE-SA-v1.2-November-15-2017.pdf. You must
agree in order to register with the ACME server at
https://acme-v02.api.letsencrypt.org/directory
(A)gree/©ancel: A
Would you be willing to share your email address with the Electronic Frontier
Foundation, a founding partner of the Let’s Encrypt project and the non-profit
organization that develops Certbot? We’d like to send you email about our work
encrypting the web, EFF news, campaigns, and ways to support digital freedom.
(Y)es/(N)o: Y
Which names would you like to activate HTTPS for?
1: kiryat8.com
2: www.kiryat8.com
Select the appropriate numbers separated by commas and/or spaces, or leave input
blank to select all options shown (Enter ‘c’ to cancel): 1,2
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for kiryat8.com
http-01 challenge for www.kiryat8.com
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. www.kiryat8.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://192.117.103.217/.well-known/acme-challenge/JsjlTYaU_K8cMs8yMuAulqLRFvMCsV6Iwea4NfK3_KU: Error getting validation data, kiryat8.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://192.117.103.217/.well-known/acme-challenge/-q30J6YJHY7wFL_5NTk7s5bP7cM2kw6VIF9tmdwLjmo: Error getting validation data
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: www.kiryat8.com
Type: connection
Detail: Fetching
http://192.117.103.217/.well-known/acme-challenge/JsjlTYaU_K8cMs8yMuAulqLRFvMCsV6Iwea4NfK3_KU:
Error getting validation dataDomain: kiryat8.com
Type: connection
Detail: Fetching
http://192.117.103.217/.well-known/acme-challenge/-q30J6YJHY7wFL_5NTk7s5bP7cM2kw6VIF9tmdwLjmo:
Error getting validation dataTo fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address. Additionally, please check that
your computer has a publicly routable IP address and that no
firewalls are preventing the server from communicating with the
client. If you’re using the webroot plugin, you should also verify
that you are serving files from the webroot path you provided. -
Your account credentials have been saved in your Certbot
configuration directory at /etc/letsencrypt. You should make a
secure backup of this folder now. This configuration directory will
also contain certificates and private keys obtained by Certbot so
making regular backups of this folder is ideal.
My web server is (include version):
nginx -v
nginx version: nginx/1.14.0 (Ubuntu)
The operating system my web server runs on is (include version):
Release 18.04.1 LTS (Bionic Beaver) 64-bit
Kernel Linux 4.15.0-38-generic x86_64
MATE 1.20.1
My hosting provider, if applicable, is:
DNS - GoDaddy
I can login to a root shell on my machine (yes or no, or I don’t know):
yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
no