Failed Authorization Procedure - Wix

Hi all, im trying to generate a certificate for company website,but it is not working, someone can help me, please?

My domain is: portalssi.com.br

I ran this command: ./letsencrypt-auto certonly --standalone -d portalssi.com.br -d www.portalssi.com.br

Im tried without www but did not work: ./letsencrypt-auto certonly --standalone -d portalssi.com.br -d portalssi.com.br

It produced this output:

Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator standalone, Installer None
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for portalssi.com.br
http-01 challenge for www.portalssi.com.br
Waiting for verification...
Cleaning up challenges
Failed authorization procedure. portalssi.com.br (http-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://portalssi.com.br/.well-known/acme-challenge/_yqVONEgI_OIfo4KNWUoa_bDiVQAbcAgl_YtSt2yraI [23.236.62.147]: 404, www.portalssi.com.br (http-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://www.portalssi.com.br/.well-known/acme-challenge/9bllMWppJRKim-PRoGMimQXI0D0G4EBlnwV7Ydlfx2U [185.230.60.177]: 404

IMPORTANT NOTES:
 - The following errors were reported by the server:

   Domain: portalssi.com.br
   Type:   unauthorized
   Detail: Invalid response from
   http://portalssi.com.br/.well-known/acme-challenge/_yqVONEgI_OIfo4KNWUoa_bDiVQAbcAgl_YtSt2yraI
   [23.236.62.147]: 404

   Domain: www.portalssi.com.br
   Type:   unauthorized
   Detail: Invalid response from
   http://www.portalssi.com.br/.well-known/acme-challenge/9bllMWppJRKim-PRoGMimQXI0D0G4EBlnwV7Ydlfx2U
   [185.230.60.177]: 404

   To fix these errors, please make sure that your domain name was
   entered correctly and the DNS A/AAAA record(s) for that domain
   contain(s) the right IP address.

My web server is (include version):
Im using wix

The operating system my web server runs on is (include version):Debian 9

My hosting provider, if applicable, is:
Im using wix

I can login to a root shell on my machine (yes or no, or I don’t know):
I dont know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
Im using wix

Regards,
Mike

Hi,

If you want to use https on wix, you’ll need to contact their support or find the https/ssl option on your dashboard.

Thank you

Hi @stevenzhu, thanks for reply!

I will not be using wix next week anymore, so I’m already trying to use https.

Hi,

Okay… but until you switch to other hosting / servers, you can’t get an certificate by using http validation since certbot can’t found the validation file from wix server.

Thank you

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Okay, I will try next week then.

Thanks bro!

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If you really want a certificate now, you could use the manual authenticator plugin which will ask you to put the authentication token in the right place on the webserver manually, for example, with FTP or other means to change files on your webroot.

The reason i don’t suggest because wix don’t support FTP or any file upload service (in custom folder)

@MikeDev You could try the manual mode with dns mode, however if you transferred to new hosting, you can just use http-01 instead of dns…

Thank you

@Osiris @stevenzhu Im back.

I tried to use the manual like this;

./letsencrypt-auto certonly --manual

then asked me to insert the domain, so I inserted, but gave the same error

Ah, I did not know that.

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