Fail with https www and ok with non-www

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command: sudo certbot certonly --agree-tos --email ***** --webroot -w /var/lib/letsencrypt/ -d -d

It produced this output: An unexpected error occurred:
There were too many requests of a given type :: Error creating new order :: too many certificates already issued for exact set of domains:,

My web server is (include version): nginx on ubuntu with wordpress

The operating system my web server runs on is (include version): nginx

My hosting provider, if applicable, is: i am hosting in my PC

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):certbot 0.27.0

But before i write sudo certbot certonly --agree-tos --email ***** --webroot -w /var/lib/letsencrypt/ -d (without -d so now i saw a problem with www.
what to do i even can imagin (sorry for my bad english btw)

1 Like


It seems like you’ve hit the Duplicate Certificate limit of 5 per week.

From the list, you have issued the same set of certificates in the past 5 days.

My guess is you’ve generated the certificates with certonly, but have not config the correct certificate in your nginx system.

Can you share us the output of sudo certbot certificates?

Thank you

1 Like

Found the following certs:
Certificate Name:
Expiry Date: 2020-05-20 14:38:19+00:00 (VALID: 86 days)
Certificate Path: /etc/letsencrypt/live/
Private Key Path: /etc/letsencrypt/live/

but when i go without www i got https -_-
at first set up i write only one domain and now i have a problem with www :frowning:

Thanks you for answer

1 Like

It seems like you’ve obtained 5 certificates on Feb 19/20. Do you still hold procession of those certificates?

If not, you might need to wait for 2 days before get a certificate with both domains.

Thank you

1 Like

Hi @batmanroben

why is there only one certificate? So you have deleted the correct certificates with both domain names.

So you have to wait.


Sorry for stupid question but how delete them ? or i must wait a few days and write
sudo certbot certonly --agree-tos --email *** --webroot -w /var/lib/letsencrypt/ -d -d

It was a few days ago the same problem whene i type -d www. -d non-ww
And then i try type -d non-www and its give me cert

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.