Error while trying to create certificate in apache

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: cif.efn.unc.edu.ar

I ran this command: sudo certbot --apache -v

It produced this output:

Certbot failed to authenticate some domains (authenticator: apache). The Certificate Authority reported these problems:
  Domain: cif.efn.unc.edu.ar
  Type:   unauthorized
  Detail: 200.16.19.6: Invalid response from http://cif.efn.unc.edu.ar/.well-known/acme-challenge/eo66XaqETr0ptmved43dXxyrWXM0k4ZrhwEHlwWGEMI: 404

Hint: The Certificate Authority failed to verify the temporary Apache configuration changes made by Certbot. Ensure that the listed domains point to this Apache server and that it is accessible from the internet.

Cleaning up challenges
Some challenges have failed.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.
Certbot failed to authenticate some domains (authenticator: apache). The Certificate Authority reported these problems:
  Domain: cif.efn.unc.edu.ar
  Type:   unauthorized
  Detail: 200.16.19.6: Invalid response from http://cif.efn.unc.edu.ar/.well-known/acme-challenge/eo66XaqETr0ptmved43dXxyrWXM0k4ZrhwEHlwWGEMI: 404

Hint: The Certificate Authority failed to verify the temporary Apache configuration changes made by Certbot. Ensure that the listed domains point to this Apache server and that it is accessible from the internet.

Cleaning up challenges
Some challenges have failed.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.

My web server is (include version): Apache/2.4.57

The operating system my web server runs on is (include version): Fedora 37

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know): yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot 2.6.0

The problem is that it was already created a certificate for this domain and I deleted the .well-known folder, how can I recover it?

Hi @mdeanquin, and welcome to the LE community forum :slight_smile:

If you have a backup, you can restore it.
If not, you can manually create it.

2 Likes
❯ curl -iL cif.efn.unc.edu.ar/.well-known/acme-challenge/Hello
HTTP/1.1 404 Not Found
Date: Sun, 13 Aug 2023 03:15:55 GMT
Server: Apache/2.4.39 (Fedora) OpenSSL/1.1.1b
Content-Length: 236
Content-Type: text/html; charset=iso-8859-1

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>404 Not Found</title>
</head><body>
<h1>Not Found</h1>
<p>The requested URL /error/.well-known/acme-challenge/Hello was not found on this server.</p>
</body></html>

Can you show us your Apache config? That /error might be an issue.

3 Likes

This is the content of file httpd.conf:

#
# This is the main Apache HTTP server configuration file.  It contains the
# configuration directives that give the server its instructions.
# See <URL:http://httpd.apache.org/docs/2.4/> for detailed information.
# In particular, see
# <URL:http://httpd.apache.org/docs/2.4/mod/directives.html>
# for a discussion of each configuration directive.
#
# See the httpd.conf(5) man page for more information on this configuration,
# and httpd.service(8) on using and configuring the httpd service.
#
# Do NOT simply read the instructions in here without understanding
# what they do.  They're here only as hints or reminders.  If you are unsure
# consult the online docs. You have been warned.
#
# Configuration and logfile names: If the filenames you specify for many
# of the server's control files begin with "/" (or "drive:/" for Win32), the
# server will use that explicit path.  If the filenames do *not* begin
# with "/", the value of ServerRoot is prepended -- so 'log/access_log'
# with ServerRoot set to '/www' will be interpreted by the
# server as '/www/log/access_log', where as '/log/access_log' will be
# interpreted as '/log/access_log'.

#
# ServerRoot: The top of the directory tree under which the server's
# configuration, error, and log files are kept.
#
# Do not add a slash at the end of the directory path.  If you point
# ServerRoot at a non-local disk, be sure to specify a local disk on the
# Mutex directive, if file-based mutexes are used.  If you wish to share the
# same ServerRoot for multiple httpd daemons, you will need to change at
# least PidFile.
#
ServerRoot "/etc/httpd"

#
# Listen: Allows you to bind Apache to specific IP addresses and/or
# ports, instead of the default. See also the <VirtualHost>
# directive.
#
# Change this to Listen on a specific IP address, but note that if
# httpd.service is enabled to run at boot time, the address may not be
# available when the service starts.  See the httpd.service(8) man
# page for more information.
#
#Listen 12.34.56.78:80
Listen 80

#
# Dynamic Shared Object (DSO) Support
#
# To be able to use the functionality of a module which was built as a DSO you
# have to place corresponding `LoadModule' lines at this location so the
# directives contained in it are actually available _before_ they are used.
# Statically compiled modules (those listed by `httpd -l') do not need
# to be loaded here.
#
# Example:
# LoadModule foo_module modules/mod_foo.so
#
Include conf.modules.d/*.conf

#
# If you wish httpd to run as a different user or group, you must run
# httpd as root initially and it will switch.
#
# User/Group: The name (or #number) of the user/group to run httpd as.
# It is usually good practice to create a dedicated user and group for
# running httpd, as with most system services.
#
User apache
Group apache

# 'Main' server configuration
#
# The directives in this section set up the values used by the 'main'
# server, which responds to any requests that aren't handled by a
# <VirtualHost> definition.  These values also provide defaults for
# any <VirtualHost> containers you may define later in the file.
#
# All of these directives may appear inside <VirtualHost> containers,
# in which case these default settings will be overridden for the
# virtual host being defined.
#

#
# ServerAdmin: Your address, where problems with the server should be
# e-mailed.  This address appears on some server-generated pages, such
# as error documents.  e.g. admin@your-domain.com
#
ServerAdmin root@localhost

#
# ServerName gives the name and port that the server uses to identify itself.
# This can often be determined automatically, but we recommend you specify
# it explicitly to prevent problems during startup.
#
# If your host doesn't have a registered DNS name, enter its IP address here.
#
#ServerName www.example.com:80

#
# Deny access to the entirety of your server's filesystem. You must
# explicitly permit access to web content directories in other
# <Directory> blocks below.
#
<Directory />
    AllowOverride none
    Require all denied
</Directory>

#
# Note that from this point forward you must specifically allow
# particular features to be enabled - so if something's not working as
# you might expect, make sure that you have specifically enabled it
# below.
#

#
# DocumentRoot: The directory out of which you will serve your
# documents. By default, all requests are taken from this directory, but
# symbolic links and aliases may be used to point to other locations.
#
DocumentRoot "/var/www/html"

#
# Relax access to content within /var/www.
#
<Directory "/var/www">
    AllowOverride None
    # Allow open access:
    Require all granted
</Directory>

# Further relax access to the default document root:
<Directory "/var/www/html">
    #
    # Possible values for the Options directive are "None", "All",
    # or any combination of:
    #   Indexes Includes FollowSymLinks SymLinksifOwnerMatch ExecCGI MultiViews
    #
    # Note that "MultiViews" must be named *explicitly* --- "Options All"
    # doesn't give it to you.
    #
    # The Options directive is both complicated and important.  Please see
    # http://httpd.apache.org/docs/2.4/mod/core.html#options
    # for more information.
    #
    Options Indexes FollowSymLinks

    #
    # AllowOverride controls what directives may be placed in .htaccess files.
    # It can be "All", "None", or any combination of the keywords:
    #   Options FileInfo AuthConfig Limit
    #
    AllowOverride None

    #
    # Controls who can get stuff from this server.
    #
    Require all granted
</Directory>

#
# DirectoryIndex: sets the file that Apache will serve if a directory
# is requested.
#
<IfModule dir_module>
    DirectoryIndex index.html index.php
</IfModule>

#
# The following lines prevent .htaccess and .htpasswd files from being
# viewed by Web clients.
#
<Files ".ht*">
    Require all denied
</Files>

#
# ErrorLog: The location of the error log file.
# If you do not specify an ErrorLog directive within a <VirtualHost>
# container, error messages relating to that virtual host will be
# logged here.  If you *do* define an error logfile for a <VirtualHost>
# container, that host's errors will be logged there and not here.
#
ErrorLog "logs/error_log"

#
# LogLevel: Control the number of messages logged to the error_log.
# Possible values include: debug, info, notice, warn, error, crit,
# alert, emerg.
#
LogLevel warn

<IfModule log_config_module>
    #
    # The following directives define some format nicknames for use with
    # a CustomLog directive (see below).
    #
    LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" combined
    LogFormat "%h %l %u %t \"%r\" %>s %b" common

    <IfModule logio_module>
      # You need to enable mod_logio.c to use %I and %O
      LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\" %I %O" combinedio
    </IfModule>

    #
    # The location and format of the access logfile (Common Logfile Format).
    # If you do not define any access logfiles within a <VirtualHost>
    # container, they will be logged here.  Contrariwise, if you *do*
    # define per-<VirtualHost> access logfiles, transactions will be
    # logged therein and *not* in this file.
    #
    #CustomLog "logs/access_log" common

    #
    # If you prefer a logfile with access, agent, and referer information
    # (Combined Logfile Format) you can use the following directive.
    #
    CustomLog "logs/access_log" combined
</IfModule>

<IfModule alias_module>
    #
    # Redirect: Allows you to tell clients about documents that used to
    # exist in your server's namespace, but do not anymore. The client
    # will make a new request for the document at its new location.
    # Example:
    # Redirect permanent /foo http://www.example.com/bar

    #
    # Alias: Maps web paths into filesystem paths and is used to
    # access content that does not live under the DocumentRoot.
    # Example:
    # Alias /webpath /full/filesystem/path
    #
    # If you include a trailing / on /webpath then the server will
    # require it to be present in the URL.  You will also likely
    # need to provide a <Directory> section to allow access to
    # the filesystem path.

    #
    # ScriptAlias: This controls which directories contain server scripts.
    # ScriptAliases are essentially the same as Aliases, except that
    # documents in the target directory are treated as applications and
    # run by the server when requested rather than as documents sent to the
    # client.  The same rules about trailing "/" apply to ScriptAlias
    # directives as to Alias.
    #
    ScriptAlias /cgi-bin/ "/var/www/cgi-bin/"

</IfModule>

#
# "/var/www/cgi-bin" should be changed to whatever your ScriptAliased
# CGI directory exists, if you have that configured.
#
<Directory "/var/www/cgi-bin">
    AllowOverride None
    Options None
    Require all granted
</Directory>

<IfModule mime_module>
    #
    # TypesConfig points to the file containing the list of mappings from
    # filename extension to MIME-type.
    #
    TypesConfig /etc/mime.types

    #
    # AddType allows you to add to or override the MIME configuration
    # file specified in TypesConfig for specific file types.
    #
    #AddType application/x-gzip .tgz
    #
    # AddEncoding allows you to have certain browsers uncompress
    # information on the fly. Note: Not all browsers support this.
    #
    #AddEncoding x-compress .Z
    #AddEncoding x-gzip .gz .tgz
    #
    # If the AddEncoding directives above are commented-out, then you
    # probably should define those extensions to indicate media types:
    #
    AddType application/x-compress .Z
    AddType application/x-gzip .gz .tgz

    #
    # AddHandler allows you to map certain file extensions to "handlers":
    # actions unrelated to filetype. These can be either built into the server
    # or added with the Action directive (see below)
    #
    # To use CGI scripts outside of ScriptAliased directories:
    # (You will also need to add "ExecCGI" to the "Options" directive.)
    #
    #AddHandler cgi-script .cgi

    # For type maps (negotiated resources):
    #AddHandler type-map var

    #
    # Filters allow you to process content before it is sent to the client.
    #
    # To parse .shtml files for server-side includes (SSI):
    # (You will also need to add "Includes" to the "Options" directive.)
    #
    AddType text/html .shtml
    AddOutputFilter INCLUDES .shtml
</IfModule>

#
# Specify a default charset for all content served; this enables
# interpretation of all content as UTF-8 by default.  To use the
# default browser choice (ISO-8859-1), or to allow the META tags
# in HTML content to override this choice, comment out this
# directive:
#
AddDefaultCharset UTF-8

<IfModule mime_magic_module>
    #
    # The mod_mime_magic module allows the server to use various hints from the
    # contents of the file itself to determine its type.  The MIMEMagicFile
    # directive tells the module where the hint definitions are located.
    #
    MIMEMagicFile conf/magic
</IfModule>

#
# Customizable error responses come in three flavors:
# 1) plain text 2) local redirects 3) external redirects
#
# Some examples:
#ErrorDocument 500 "The server made a boo boo."
#ErrorDocument 404 /missing.html
#ErrorDocument 404 "/cgi-bin/missing_handler.pl"
#ErrorDocument 402 http://www.example.com/subscription_info.html
#

#
# EnableMMAP and EnableSendfile: On systems that support it,
# memory-mapping or the sendfile syscall may be used to deliver
# files.  This usually improves server performance, but must
# be turned off when serving from networked-mounted
# filesystems or if support for these functions is otherwise
# broken on your system.
# Defaults if commented: EnableMMAP On, EnableSendfile Off
#
#EnableMMAP off
EnableSendfile on

# Supplemental configuration
#
# Load config files in the "/etc/httpd/conf.d" directory, if any.
IncludeOptional conf.d/*.conf



<VirtualHost *:80>
    ServerName aulas.efn.unc.edu.ar
    RewriteEngine On
    RewriteCond %{HTTPS} !on
    RewriteRule (.*) https://aulas.efn.unc.edu.ar
</VirtualHost>

<VirtualHost *:80>
    ServerName cif.efn.unc.edu.ar
    RewriteEngine On
    RewriteCond %{HTTPS} !on
    RewriteRule (.*) https://cif.efn.unc.edu.ar
</VirtualHost>

Maybe the redirection to /error/ is in the configuration file of the certificate, can you tell where is that file so that I can verify that?.

I would look in /etc/httpd/conf.d

2 Likes

Is the file ssl.conf?

No idea. It could.

Check if there are other directories.

1 Like

There are these directories in /etc/httpd/: conf, conf.d, conf.modules.d, logs, modules, run and state

Do you maybe have an .htaccess file?

It is not just Let's Encrypt HTTP Challenges that are not working. I cannot reach your home page either with the same /error/

curl -i http://cif.efn.unc.edu.ar
HTTP/1.1 404 Not Found
Date: Sun, 13 Aug 2023 17:42:10 GMT
Server: Apache/2.4.39 (Fedora) OpenSSL/1.1.1b
Content-Length: 204
Content-Type: text/html; charset=iso-8859-1

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>404 Not Found</title>
</head><body>
<h1>Not Found</h1>
<p>The requested URL /error/ was not found on this server.</p>
</body></html>

2 Likes

From my previous post I see Apache v2.4.39 (Fedora)

Are you sure the DNS is pointing to the correct server?

2 Likes

are you sure you're on the right machine?

that RewriteRule isn't doing what I expect it does.

2 Likes

This is what I did to see the server version:


I don't know why the curl command is returning that version.

No, I deleted everything from that folder, left it empty and copied another files.

check that 200.16.19.6 is the IP address of the machine you're working on. (it probably isn't)

run curl ifconfig.co

2 Likes

Is 200.16.16.13

But that is the DNS ip address

Right now I have an .htaccess file, but is created by CakePhp framework, but I think that's not the problem

something isn't right, because either IP address doesn't reach the machine you're working on. If you have some kind of load balancer or reverse proxy you should find out which and how it works.

2 Likes

No, the public DNS is pointing to 200.16.19.6

https://unboundtest.com/m/A/cif.efn.unc.edu.ar/X72IHDXS

2 Likes

Yes I think that's the problem, I believe that there is a load balancer or a proxy. And besides the proxy or load balancer is not physically in my work place, is in another building.

Maybe that's why is returning another version of apache.

4 Likes