Error While Trying Issuing Free SSL Cert

My domain is: http://boatcruisesydneyharbour.com.au/, http://interstatesydneyremovalists.com.au/, http://lookups.com.au/, http://sydneycheapstorage.com.au/, http://sydneyremovalistsstorage.com.au/, http://rodis.com.au/ and more

I ran this command: I donn’t use command (i clicked on “Issue Free SSL” button from a web browser)

It produced this output:

Warning : openssl_csr_new(): dn: add_entry_by_NID 13 -> removalistssydneytocanberra.com.au.removalistssydneytobrisbaneqld.com.au (failed; check error queue and value of string_mask OpenSSL option if illegal characters are reported) in /home/removal2/public_html/FreeSSLAuto/src/Acme/Factory.php on line 237
2020-04-30 03:00:31 [error] CSR couldn’t be generated! error:0E06D06C:configuration file routines:NCONF_get_string:no value
2020-04-30 03:00:31 [error] #0 /home/removal2/public_html/FreeSSLAuto/src/Acme/AcmeV2.php(428): FreeSslDotTech\FreeSSLAuto\Acme\Factory->generateCSR(Resource id #234, Array, 2048) #1 /home/removal2/public_html/FreeSSLAuto/src/FreeSSLAuto.php(200): FreeSslDotTech\FreeSSLAuto\Acme\AcmeV2->obtainSsl(Array, ‘/home9/removal2…’, false, ‘AU’, ‘NSW’, ‘Rodis Trust SSL’) #2 /home/removal2/public_html/cron.php(97): FreeSslDotTech\FreeSSLAuto\FreeSSLAuto->run() #3 /home/removal2/public_html/index.php(159): include(’/home/removal2/…’) #4 {main}
2020-04-30 03:00:31 [info] Account already registered. Continuing…
2020-04-30 03:00:31 [info] Generating SSL for sydneyremovalistsstorage.com.au.removalistssydneytobrisbaneqld.com.au
2020-04-30 03:00:31 [info] Domains array

My web server is (include version): Apache Version 2.4.41

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: Crazydomains.com.au

I can login to a root shell on my machine (yes or no, or I don’t know): No

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Yes

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): …

I noted that in error I’m getting the home directory is (/home/removal2) but the correct one should be (/home9/removal2), however in basic setting i have put the correct one (/home9/removal2) but don’t know why is changing and maybe that’s the is the problem, but how to fix it any way.

Hi @Rodis

looks like you have used a not existing domain name

removalistssydneytocanberra.com.au.removalistssydneytobrisbaneqld.com.au

Missing space

removalistssydneytocanberra.com.au removalistssydneytobrisbaneqld.com.au

or a comma, so the two entries are separated?

Thanks @JuergenAuer for the reply, this is because it’s a subdomain and the let’s encrypt does it automatically.

Do you why my home directory changes from (/home9/removal2) to (/home/removal2)?

It’s missing number 9 because my home directory is home9

Looks like you use a buggy tool of your hoster -> ask your hoster.

but what that error why I can’t renew my SSL

That error is something from the script, and actually has nothing to do with Let’s Encrypt. You should consider contacting the developer or provider of this script and request debug from them… (It’s an OpenSSL CSR issue!)

Warning : openssl_csr_new(): dn: add_entry_by_NID 13 -> interstatesydneyremovalists.com.au.removalistssydneytobrisbaneqld.com.au (failed; check error queue and value of string_mask OpenSSL option if illegal characters are reported) in /home/removal2/public_html/_for-ssl/FreeSSLAuto/src/Acme/Factory.php on line 237
2020-05-04 03:53:24 [error] CSR couldn’t be generated! error:0E06D06C:configuration file routines:NCONF_get_string:no value
2020-05-04 03:53:24 [error] #0 /home/removal2/public_html/_for-ssl/FreeSSLAuto/src/Acme/AcmeV2.php(428): FreeSslDotTech\FreeSSLAuto\Acme\Factory->generateCSR(Resource id #177, Array, 2048) #1 /home/removal2/public_html/_for-ssl/FreeSSLAuto/src/FreeSSLAuto.php(200): FreeSslDotTech\FreeSSLAuto\Acme\AcmeV2->obtainSsl(Array, ‘/home9/removal2…’, false, ‘AU’, ‘NSW’, ‘Rodis Trust SSL’) #2 /home/removal2/public_html/_for-ssl/cron.php(97): FreeSslDotTech\FreeSSLAuto\FreeSSLAuto->run() #3 /home/removal2/public_html/_for-ssl/index.php(159): include(’/home/removal2/…’) #4 {main}

It seems like you’ve already opened a similar thread 3 days ago.

What script are you running? What other information can you provide? Have you tried to contact the developer of this plugin? (since this error message is not even related to Let’s Encrypt, it’s CSR issue)

Pinging @JuergenAuer to merge this thread…

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