Error when running certbot --apache

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1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: sigmadeltapi.club

I ran this command: certbot --apache

It produced this output: Requesting a certificate for sigmadeltapi.club and www.sigmadeltapi.club
Performing the following challenges:
http-01 challenge for sigmadeltapi.club
http-01 challenge for www.sigmadeltapi.club
Waiting for verification...
Challenge failed for domain sigmadeltapi.club
Challenge failed for domain www.sigmadeltapi.club
http-01 challenge for sigmadeltapi.clubCertbot failed to authenticate some domains (authenticator: apache). The Certificate Authority reported these problems:
Domain: sigmadeltapi.club
Type: connection
Detail: 162.210.21.107: Fetching http://sigmadeltapi.club/.well-known/acme-challenge/yiROwYnmHJ2VWa6hg05FEw_0VWpmUNYx5TgsJUD8jfI: Error getting validation data

Domain: www.sigmadeltapi.club
Type: connection
Detail: 162.210.21.107: Fetching http://www.sigmadeltapi.club/.well-known/acme-challenge/j3sLJ_GQiCxvmpOREMr48FlD1ezxzgkGuXSYeKykMiY: Error getting validation data

http-01 challenge for www.sigmadeltapi.club

My web server is (include version): apache2

The operating system my web server runs on is (include version): Ubuntu 24.04 LTS

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know): No, sudo only

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): No

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot 2.9.0

Can't view letsencrypt.log even with sudo.

2

The "Error getting validation data" means the Let's Encrypt server could not complete its HTTP request to your domain. This is most likely a firewall on your premises. Or, perhaps a routing problem like wrong NAT or port forwarding in your router or comms config.

This is not a problem unique to Let's Encrypt. This test site cannot reach your domain's server from any of many locations around the world: Check website performance and response : Check host - online website monitoring

To use the HTTP challenge your domain needs to be accessible to HTTP requests on port 80. The --apache option you chose uses the HTTP Challenge. See: Challenge Types - Let's Encrypt

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