Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: michaeljonesdevelopment.com
I ran this command: sudo /opt/bitnami/bncert-tool
It produced this output: An error occurred revoking certificates with Let's Encrypt:
2023/01/06 00:13:56 Trying to revoke certificate for domain
2023/01/06 00:13:56 Error while revoking the certificate for domain
acme: error: 403 :: POST ::
urn:ietf:params:acme:error:unauthorized :: Certificate is expired
My web server is (include version): Apache
The operating system my web server runs on is (include version): Linux 4.19.0-23-cloud-amd64 x86_64
My hosting provider, if applicable, is: AWS Lightsail
I can login to a root shell on my machine (yes or no, or I don't know): I don't know
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): NA
I attempted to add a new subdomain, but received this error message stating the certificate for the primary domain is expired. However, I just renewed the certificate less than 60 days ago and the certificate appears to be valid.
Does anyone know how I can resolve this? Thank you!