Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: jmdavidson.com
I ran this command: not command i try run auto ssl in one of my domains
It produced this output: 3:10:52 PM Analyzing “jmdavidson.com”’s DCV results …
3:10:53 PM SUCCESS Let’s Encrypt DCV for “cpcontacts.jmdavidson.com” is valid until 7/15/23, 12:14 PM UTC.
SUCCESS “Let’s Encrypt™” DCV OK: cpcontacts.jmdavidson.com
SUCCESS Let’s Encrypt DCV for “cpanel.jmdavidson.com” is valid until 7/28/23, 6:14 PM UTC.
SUCCESS “Let’s Encrypt™” DCV OK: cpanel.jmdavidson.com
SUCCESS Let’s Encrypt DCV for “mail.jmdavidson.com” is valid until 7/22/23, 12:14 AM UTC.
SUCCESS “Let’s Encrypt™” DCV OK: mail.jmdavidson.com
SUCCESS Let’s Encrypt DCV for “jmdavidson.com” is valid until 7/17/23, 12:14 AM UTC.
SUCCESS “Let’s Encrypt™” DCV OK: jmdavidson.com
3:10:55 PM WARN “Let’s Encrypt™” HTTP DCV error (cpcalendars.jmdavidson.com): 400 urn:ietf:params:acme:error:dns (There was a problem with a DNS query) (DNS problem: looking up CAA for cpcalendars.jmdavidson.com: DNSSEC: Bogus)
WARN “Let’s Encrypt™” HTTP DCV error (webdisk.jmdavidson.com): 400 urn:ietf:params:acme:error:dns (There was a problem with a DNS query) (DNS problem: looking up CAA for webdisk.jmdavidson.com: DNSSEC: Bogus)
WARN “Let’s Encrypt™” HTTP DCV error (webmail.jmdavidson.com): 400 urn:ietf:params:acme:error:dns (There was a problem with a DNS query) (DNS problem: looking up CAA for webmail.jmdavidson.com: DNSSEC: Bogus)
WARN “Let’s Encrypt™” HTTP DCV error (www.jmdavidson.com): 400 urn:ietf:params:acme:error:dns (There was a problem with a DNS query) (DNS problem: looking up CAA for www.jmdavidson.com: DNSSEC: Bogus)
WARN AutoSSL failed to create a new certificate order because the server’s Let’s Encrypt account (https://acme-v02.api.letsencrypt.org/acme/acct/1020553397) has reached a rate limit. (429 urn:ietf:params:acme:error:rateLimited (The request exceeds a rate limit) (Error creating new order :: too many failed authorizations recently: see Failed Validation Limit - Let's Encrypt)) You may contact Let’s Encrypt to request a change to this rate limit.
ERROR “Let’s Encrypt™” general error (webdisk.jmdavidson.com): A rate limit prevents DCV.
ERROR “Let’s Encrypt™” general error (www.jmdavidson.com): A rate limit prevents DCV.
ERROR “Let’s Encrypt™” general error (webmail.jmdavidson.com): A rate limit prevents DCV.
ERROR “Let’s Encrypt™” general error (cpcalendars.jmdavidson.com): A rate limit prevents DCV.
AutoSSL will request a new certificate.
3:10:55 PM The system will attempt to renew the SSL certificate for (jmdavidson.com: jmdavidson.com mail.jmdavidson.com cpanel.jmdavidson.com cpcontacts.jmdavidson.com).
Certificate #1: “jmdavidson.com” and 3 other domains
Creating certificate order …
3:10:56 PM WARN Net::ACME2:
:ACME: “https://acme-v02.api.letsencrypt.org/acme/finalize/1020553397/193351539167” indicated an ACME error: 403 Forbidden (403 urn:ietf:params:acme:error:caa (CAA records forbid the CA from issuing) (Error finalizing order :: Rechecking CAA for "cpanel.jmdavidson.com" and 2 more identifiers failed. Refer to sub-problems for more information) (dns/cpanel.jmdavidson.com: 403 urn:ietf:params:acme:error:caa (CAA records forbid the CA from issuing) (Error finalizing order :: While processing CAA for cpanel.jmdavidson.com: DNS problem: looking up CAA for cpanel.jmdavidson.com: DNSSEC: Bogus), dns/mail.jmdavidson.com: 403 urn:ietf:params:acme:error:caa (CAA records forbid the CA from issuing) (Error finalizing order :: While processing CAA for mail.jmdavidson.com: DNS problem: looking up CAA for mail.jmdavidson.com: DNSSEC: Bogus), dns/cpcontacts.jmdavidson.com: 403 urn:ietf:params:acme:error:caa (CAA records forbid the CA from issuing) (Error finalizing order :: While processing CAA for cpcontacts.jmdavidson.com: DNS problem: looking up CAA for cpcontacts.jmdavidson.com: DNSSEC: Bogus))). at /usr/local/cpanel/Cpanel/SSL/Auto/Run/User.pm line 393.
My web server is (include version):
The operating system my web server runs on is (include version): CentOS v7.9.2009 STANDARD kvm
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): cpanel whm 110.0.7
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):