Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
I ran this command:
sudo /usr/local/bin/certbot-auto --apache --no-bootstrap
It produced this output:
Creating virtual environment…
Installing Python packages…
Had a problem while installing Python packages.
pip prints the following errors:
Collecting ConfigArgParse==1.0 (from -r /tmp/tmp.eEHw7wWN2D/letsencrypt-auto-requirements.txt (line 12))
Downloading https://files.pythonhosted.org/packages/66/37/dd9fcb3b19c1dceea450ee994952e311a96dd827bb09ee19169c3427e0d3/ConfigArgParse-1.0.tar.gz (40kB)
ConfigArgParse requires Python ‘>=2.7, !=3.0., !=3.1., !=3.2., !=3.3., !=3.4.*’ but the running Python is 3.4.10
Certbot has problem setting up the virtual environment.
We were not be able to guess the right solution from your pip
for possible solutions.
You may also find some support resources at https://certbot.eff.org/support/ .
My web server is (include version):
The operating system my web server runs on is (include version):
CENTOS 6.10 FINAL
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): NO
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot): desconozco