Error activating SSL in my VPS Plan

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: system-check.jetlearn.com

I ran this command: sudo certbot --apache -d example.com -d www.example.com (there were other commands which i can before this so if i share in sequence then they are --

)

It produced this output: Gave an error
image

My web server is (include version): i dont know

The operating system my web server runs on is (include version): bought vps plan and have installed " Ubuntu 22.04 64bit"

My hosting provider, if applicable, is: Hostinger.com

I can login to a root shell on my machine (yes or no, or I don't know): yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):no, not using control panel.

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):i dont know

The error message means exactly what it says--while you have DNS records for system-check.jetlearn.com, you don't for www.system-check.jetlearn.com. Either create the latter, or remove that hostname from your request.

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Hi @op12, and welcome to the LE community forum :slight_smile:

I see the DNS error:
image
And I also you that your authoritative DNS servers are:

jetlearn.com    nameserver = ns77.domaincontrol.com
jetlearn.com    nameserver = ns78.domaincontrol.com

Aren't those from GoDaddy?
I only ask because you mentioned:
You mention:

Anyway...
Does the DNS problem persist?
Have you tried testing against the staging environment?
sudo certbot --apache --dry-run

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