I would like to know if and where can I get official documentation on how to install LE for a domain and a subdomain. In the absence of said documentation, I'd like to know if someone could walk me through this process. Although I've seen dozens of articles on this community saying it's perfectly possible to issue either one LE certificate for a domain and a subdomain OR two certificates for each one, my hosting provider (Mochahost) keeps telling me that's not possible and insists that I need a very pricey wildcard SSL for that. So I would like to show them official documentaion on this matter.
I have one main domain (microsafe.com.br) and a sub-domain (blog.microsafe.com.br)
Any help on the matter of clarifying this issue to my hosting provider with proof would be greatly appreciated. I'm not a technical user, so I wouldn't know how to dispute the issue, I need to show them a step by step guide of what they should do so there's no discussion on the matter.
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:www.microsafe.com.br
I ran this command:N/A
It produced this output:N/A
My web server is (include version):Microsoft IIS 8.0
The operating system my web server runs on is (include version): Windows Server 2012 Web
My hosting provider, if applicable, is:Mochahost.com
I can login to a root shell on my machine (yes or no, or I don't know):My ISP can
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):SolidCP
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):N/A