Currently getting ClientError: <Response [504]>


#1

Please fill out the fields below so we can help you better.

My domain is:

I ran this command:

It produced this output:

My operating system is (include version):

My web server is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):


#2

My domain is:

I ran this command:
letsencrypt certonly --manual --email jem.mawson@gmail.com -d allroadstraveled.com -d www.allroadstraveled.com

It produced this output:

An unexpected error occurred:
ClientError: <Response [504]>
Please see the logfiles in /var/log/letsencrypt for more details.

log file:
2016-07-30 09:03:11,490:DEBUG:certbot.main:Root logging level set at 30
2016-07-30 09:03:11,492:INFO:certbot.main:Saving debug log to /var/log/letsencrypt/letsencrypt.log
2016-07-30 09:03:11,492:DEBUG:certbot.main:certbot version: 0.8.1
2016-07-30 09:03:11,492:DEBUG:certbot.main:Arguments: [’–manual’, ‘–email’, ‘jem.mawson@gmail.com’, ‘-d’, ‘allroadstraveled.com’, ‘-d’, ‘www.allroadstraveled.com’]
2016-07-30 09:03:11,492:DEBUG:certbot.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#nginx,PluginEntryPoint#standalone,PluginEntryPoint#manual,PluginEntryPoint#webroot,PluginEntryPoint#apache,PluginEntryPoint#null)
2016-07-30 09:03:11,498:DEBUG:certbot.plugins.selection:Requested authenticator manual and installer None
2016-07-30 09:03:11,502:DEBUG:certbot.plugins.selection:Single candidate plugin: * manual
Description: Manually configure an HTTP server
Interfaces: IAuthenticator, IPlugin
Entry point: manual = certbot.plugins.manual:Authenticator
Initialized: <certbot.plugins.manual.Authenticator object at 0x1017221d0>
Prep: True
2016-07-30 09:03:11,503:DEBUG:certbot.plugins.selection:Selected authenticator <certbot.plugins.manual.Authenticator object at 0x1017221d0> and installer None
2016-07-30 09:03:11,530:DEBUG:certbot.main:Picked account: <Account(b8926f1719d69bf22be95c5f2677b817)>
2016-07-30 09:03:11,543:DEBUG:root:Sending GET request to https://acme-v01.api.letsencrypt.org/directory. args: (), kwargs: {}
2016-07-30 09:03:11,761:INFO:requests.packages.urllib3.connectionpool:Starting new HTTPS connection (1): acme-v01.api.letsencrypt.org
2016-07-30 09:04:13,089:DEBUG:requests.packages.urllib3.connectionpool:“GET /directory HTTP/1.1” 504 176
2016-07-30 09:04:13,090:DEBUG:root:Received <Response [504]>. Headers: {‘Content-Length’: ‘176’, ‘Expires’: ‘Sat, 30 Jul 2016 09:04:13 GMT’, ‘Server’: ‘AkamaiGHost’, ‘Connection’: ‘keep-alive’, ‘Pragma’: ‘no-cache’, ‘Cache-Control’: ‘max-age=0, no-cache, no-store’, ‘Date’: ‘Sat, 30 Jul 2016 09:04:13 GMT’, ‘Content-Type’: ‘text/html’, ‘Mime-Version’: ‘1.0’}. Content: 'Error\nAn error occurred while processing your request.

\nReference #97.67461160.1469869452.6bfa8bc6\n\n’
2016-07-30 09:04:13,090:DEBUG:acme.client:Received response <Response [504]> (headers: {‘Content-Length’: ‘176’, ‘Expires’: ‘Sat, 30 Jul 2016 09:04:13 GMT’, ‘Server’: ‘AkamaiGHost’, ‘Connection’: ‘keep-alive’, ‘Pragma’: ‘no-cache’, ‘Cache-Control’: ‘max-age=0, no-cache, no-store’, ‘Date’: ‘Sat, 30 Jul 2016 09:04:13 GMT’, ‘Content-Type’: ‘text/html’, ‘Mime-Version’: ‘1.0’}): 'Error\nAn error occurred while processing your request.

\nReference #97.67461160.1469869452.6bfa8bc6\n\n’
2016-07-30 09:04:13,091:DEBUG:certbot.main:Exiting abnormally:

My operating system is (include version):
osx

My web server is (include version):
n/a

My hosting provider, if applicable, is:
n/a

I can login to a root shell on my machine (yes or no, or I don’t know):
yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
n/a


#3

I understand the usual recourse for this kind of error is to wait for the outage to be corrected, but as the status page is all green I wonder if there is an outage or something else is wrong.


#4

It started working again.


#5

Thanks for reporting! We did have an outage last night (https://letsencrypt.status.io/pages/incident/55957a99e800baa4470002da/579c7560097aa14d7f0000fd), but you may have checked before the notice was up.

Glad things are working for you again.


#6

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