Creating certificate doesn't work - different ip addresses

I am using DirectAdmin for bob4.info and get the same error.
And Challenge is okay. But the second time Waiting gives Waiting for domain verification and then the error mentioned in the subject :frowning: Help please.

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Hi @bobromeo

I’ve moved your question to a new topic, makes things easier.

Your configuration can’t work - see your check, ~~50 minutes old - https://check-your-website.server-daten.de/?q=bob4.info

Your www has 4 ip addresses, your non-www only one:

Host Type IP-Address is auth. ∑ Queries ∑ Timeout
bob4.info A 81.26.209.34 Roelofarendsveen/South Holland/Netherlands (NL) - Netspider Group B.V. No Hostname found yes 1 0
AAAA yes
www.bob4.info A 109.235.74.225 Alkmaar/North Holland/Netherlands (NL) - Cyso Hosting B.V Hostname: ns1.yoursrs.com yes 1 0
A 167.99.193.205 London/England/United Kingdom (GB) - DigitalOcean, LLC Hostname: ns2.yoursrs.com yes 1 0
AAAA 2a01:518:1:41:2::53 Alkmaar/North Holland/Netherlands (NL) - Cyso Hosting B.V. yes
AAAA 2a03:b0c0:1:e0::445:9001 London/England/United Kingdom (GB) - DigitalOcean, LLC yes

That shouldn’t be a problem.

But: There are different answers:

Redirects http + www -> /, that’s always bad. And 2a01:518:1:41:2::53 doesn’t work, no answer.

Different ip addresses -> different answers -> Grade K. Every row with Grade K is critical.

  • Fix all Grade K (or)
  • Remove all not working ip addresses
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Hi Juergen, thx for your quick response. I don’t know why the ip-addresses of the nameservers count ?
And i do not use www. I always use *.domain.com --> domain.com --> 98.76.54.321

Are the www references a “residue” on the nameservers ?!?

I removed a subdomain but i don’t think that was the problem.

In directadmin one can tick for subdomains and www and none are standard ticked, i removed the tick for www and ran again and Success :smile:

If you have defined these ip addresses, they are used. So if one doesn’t work, your domain validation may fail.

–>> change your DNS entries so you have only working ip addresses.

If you don’t need the www, don’t add the domain name to the certificate.

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