Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: https://testcrm2.dmcontact.com
I ran this command: certbot -d testcrm2.dmcontact.com
It produced this output: Client with the currently selected authenticator does not support any combination of challenges that will satisfy the CA. You may need to use an authenticator plugin that can do challenges over DNS.
My web server is (include version): Apache/2.4.25
The operating system my web server runs on is (include version): Debian 9.9
My hosting provider, if applicable, is: N/A
I can login to a root shell on my machine (yes or no, or I don’t know): Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot): certbot 0.28.0
When I need to point out is I created 2 test websites after we discovered an oddity on our production systems. The first one https://testcrm1.dmcontact.com shows the certificate as functional, which was created with the typical certbot -d testcrm1.dmcontact.com which works fine. And with the second one I created a manual certificate, putting the TXT file on the DNS server, approving it, etc, etc, etc. And that worked fine as well. But I revoked that certificate, including deleting the certificate from the server, in an attempt to run certbot -d testcrm2.dmcontact.com. And it didn’t like that giving me the error above. Have I missed something using Certbot?