Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: backoffice.agentiallianz.it
I ran this command: sudo certbot renew
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
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Processing /etc/letsencrypt/renewal/backoffice.agentiallianz.it.conf
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Cert is due for renewal, auto-renewing...
Plugins selected: Authenticator apache, Installer apache
Renewing an existing certificate
Attempting to renew cert (backoffice.agentiallianz.it) from /etc/letsencrypt/renewal/backoffice.agentiallianz.it.conf produced an unexpected error: urn:ietf:params:acme:error:rateLimited :: There were too many requests of a given type :: Error creating new order :: too many failed authorizations recently: see https://letsencrypt.org/docs/rate-limits/. Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/backoffice.agentiallianz.it/fullchain.pem (failure)
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All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/backoffice.agentiallianz.it/fullchain.pem (failure)
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1 renew failure(s), 0 parse failure(s)
My web server is (include version): Apache/2.4.29 (Ubuntu)
The operating system my web server runs on is (include version): Ubuntu 18.04
My hosting provider, if applicable, is: n/a
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 0.31.0
I am not able to renew the contract which is now expired. Please I need urgent help. Thank you
Thanks @JuergenAuer . My webapp automatically redirects / to /login . Probably that’s why I am not able to renew the contract. Is there a workaround for that?
I solved my problem by using this command. Since I am using tomcat as application server and apache as reverse proxy for ssl, I first had to stop the apache server to enable let’s encrypt on port :80 and then certonly --standalone
Then it should be possible to create a location definition of /.well-known/acme-challenge and run Certbot with the root of that definition as --webroot.