CertSage Urn:ietf:params:acme:error:unauthorized

My domain is: bioinformaticsonline.com

I ran this command: prajapatipariwar.bioinformaticsonline.com and hit acquire certificate in CertSage

It produced this output:
urn:ietf:params:acme:error:unauthorized
143.95.239.96: Invalid response from http://prajapatipariwar.bioinformaticsonline.com/.well-known/acme-challenge/PFKKFpxfVX9j3_i5VIIRZQgCyhI2RexWpky7vq65EdM: 404

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: Arvixe

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

Welcome to the Let's Encrypt Community! :slightly_smiling_face:

You need to have a copy of certsage.php in the webroot directory for prajapatipariwar.bioinformaticsonline.com in order to acquire a certificate for it. You will want to ensure that your CertSage data directory (as indicated on line 19 of certsage.php in version 3.0.2) is not accessible from the public internet. Feel free to change that line to point to a directory a safe location.

As a side note, you really should upgrade your CertSage:

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Unfortunately, updated script version 3.0.2 does not work for me as it return the error "HTTP ERROR 500". Did I missed anything here ?

However, I manage to install using version 1.2.0 :slight_smile:
The SSL is valid from November 29, 2025 to February 27, 2026 !
What should I do thereafter?

Thanks // Jit

Not sure why you would get an error with v3.0.2. Unless there's a PHP-version-related error, that makes no sense. Glad you were able to get a cert though. :slightly_smiling_face:

You'll need to acquire and install another cert the same way before the current one expires.

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