CertSage: "Requested certificate was not found" ARI on DomainFactory webspace

[griffin]

Ah! I forgot about that old oddity! I had encountered that issue with a CertSage user a few years ago. I believe that your conclusion is correct.

This is related, IIRC:

@griffin

If you're a tsoHost customer getting a 503 error when trying to run CertSage version 1.4.1, the error might be the result of an outdated "PHP handler" line in the .htaccess file in your webroot directory (probably public_html). Try commenting out that line by adding a # symbol at the beginning of the line then running CertSage again.