Please help!
My domain is: mail.blackpoolportraits.co.uk
I ran this command: sudo certbot renew --webroot-path /var/www/html --dry-run
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/mail.blackpoolportraits.co.uk.conf
Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator webroot, Installer None
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for mail.blackpoolportraits.co.uk
http-01 challenge for mail.phpsqldev.com
http-01 challenge for mail.preston-weddings.co.uk
Using the webroot path /var/www/html for all unmatched domains.
Waiting for verification…
Cleaning up challenges
Attempting to renew cert (mail.blackpoolportraits.co.uk) from /etc/letsencrypt/renewal/mail.blackpoolportraits.co.uk.conf produced an unexpected error: Failed authorization procedure. mail.preston-weddings.co.uk (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://mail.preston-weddings.co.uk/.well-known/acme-challenge/O_LmHwJOdmWp8fhDetwkL9kObxzCvbPH9I41C4pYGq8: Timeout during connect (likely firewall problem), mail.blackpoolportraits.co.uk (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://mail.blackpoolportraits.co.uk/.well-known/acme-challenge/YMOe8SAAdi7x1Rg4O3vtusrkuNNyW9vD1Ri8c3imRTU: Timeout during connect (likely firewall problem), mail.phpsqldev.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://mail.phpsqldev.com/.well-known/acme-challenge/v817U2QeABBRlOC897InL1btDXIxPltIy3XzxICXmy8: Timeout during connect (likely firewall problem). Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/mail.blackpoolportraits.co.uk/fullchain.pem (failure)
** DRY RUN: simulating ‘certbot renew’ close to cert expiry
** (The test certificates below have not been saved.)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/mail.blackpoolportraits.co.uk/fullchain.pem (failure)
** DRY RUN: simulating ‘certbot renew’ close to cert expiry
** (The test certificates above have not been saved.)
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: mail.preston-weddings.co.uk
Type: connection
Detail: Fetching
http://mail.preston-weddings.co.uk/.well-known/acme-challenge/O_LmHwJOdmWp8fhDetwkL9kObxzCvbPH9I41C4pYGq8:
Timeout during connect (likely firewall problem)Domain: mail.blackpoolportraits.co.uk
Type: connection
Detail: Fetching
http://mail.blackpoolportraits.co.uk/.well-known/acme-challenge/YMOe8SAAdi7x1Rg4O3vtusrkuNNyW9vD1Ri8c3imRTU:
Timeout during connect (likely firewall problem)Domain: mail.phpsqldev.com
Type: connection
Detail: Fetching
http://mail.phpsqldev.com/.well-known/acme-challenge/v817U2QeABBRlOC897InL1btDXIxPltIy3XzxICXmy8:
Timeout during connect (likely firewall problem)To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address. Additionally, please check that
your computer has a publicly routable IP address and that no
firewalls are preventing the server from communicating with the
client. If you’re using the webroot plugin, you should also verify
that you are serving files from the webroot path you provided.
My web server is (include version): nginx 1.14.0
The operating system my web server runs on is (include version): Ubuntu 18.04 LTS
My hosting provider, if applicable, is: n/a
I can login to a root shell on my machine (yes or no, or I don’t know): Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot): 0.31.0
I can see the authentication files appear in /var/www/html/well-known/acme-challenge folder.
I have stopped iptables but this made no difference.
I would appreciate any help you can give me to resolve this problem.
Bernie