Certificate renewal error [solved]

When attempting to renew certs I am receiving the following for all domains:

produced an unexpected error: HTTPSConnectionPool(host=‘acme-v01.api.letsencrypt.org’, port=443): Max retries exceeded with url: /directory (Caused by NewConnectionError(’<requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x7fd384d92bd0>: Failed to establish a new connection: [Errno -2] Name or service not known’,)). Skipping.

I see a similar topic from May 19 which is was clear that the LE servers were down, but checking the status page … all seems to be up.

Can anyone please shed some light on the possible issue? Thank you.

Could you test that connection via the following command line:

wget -O- https://acme-v01.api.letsencrypt.org/directory

1 Like

Thank you!!!

For some unknown reason DNS is not working so I did a work around (added the IP to the hosts file) and renewed the certs.

Further information – when running the command line command suggested by bytecamp it was obvious that the IP address was not being looked up properly by the DNS server which prompted me to do the workaround so that I could get the certs renewed for our client.

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