Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: testingweb.southeastasia.cloudapp.azure.com
I ran this command: sudo certbot renew --dry-run
sudo certbot renew
It produced this output: Attempting to renew cert (testingweb.southeastasia.cloudapp.azure.com) from
/etc/letsencrypt/renewal/testingweb.southeastasia.cloudapp.azure.com.conf produced an
unexpected error: HTTPSConnectionPool(host=‘acme-v02.api.letsencrypt.org’, port=443):
Max retries exceeded with url: /directory (Caused by SSLError(SSLError(1,
‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:852)’),)). Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/testingweb.southeastasia.cloudapp.azure.com/fullchain.pem (failure)
My web server is (include version):
The operating system my web server runs on is (include version): Ubantu 18.04
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):