Certificate.cpp:973 syno-letsencrypt failed. 200 [new-req, unexpect httpcode]

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: rexsheng.xyz

I ran this command: /usr/syno/sbin/syno-letsencrypt renew-all -vv
(I also tried create new LE cert or renew existing cert. I have 2 LE certs created from Synology about 3 month ago)
It produced this output:
DEBUG: Issuer name of certificate. [Let’s Encrypt]->[/usr/syno/etc/certificate/_archive/1KJsH7/cert.pem]
DEBUG: Issuer name of certificate. [Let’s Encrypt]->[/usr/syno/etc/certificate/_archive/BPiOdh/cert.pem]
DEBUG: Issuer name of certificate. [Synology Inc.]->[/usr/syno/etc/certificate/_archive/u7qVcw/cert.pem]
DEBUG: certificate is not issued by Let’s encrypt. [/usr/syno/etc/certificate/_archive/u7qVcw/cert.pem]
My web server is (include version): Synology DSM 6.2

The operating system my web server runs on is (include version): Apache 2.4

My hosting provider, if applicable, is: namesilo

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):N/A

I check /var/lo/messages
it shows
2019-11-18T23:23:53+08:00 Rex-DSM synoscgi_SYNO.Core.Certificate.LetsEncrypt_1_create[32017]: certificate.cpp:973 syno-letsencrypt failed. 200 [new-req, unexpect httpcode]
2019-11-18T23:23:53+08:00 Rex-DSM synoscgi_SYNO.Core.Certificate.LetsEncrypt_1_create[32017]: certificate.cpp:1392 Failed to create Let’sEncrypt certificate. [200][new-req, unexpect httpcode]

Port 80 and 443 all work.
Not sure why it suddenly can not?

Hi @sasukebinbin

check, if there is an update. Your error

looks like a too old DSM Letsencrypt client.

1 Like

Hi

I just checked and I had exactly the same errors :
2019-11-20T13:32:33+01:00 Diskstation synoscgi_SYNO.Core.Certificate.LetsEncrypt_1_create[14411]: certificate.cpp:973 syno-letsencrypt failed. 200 [new-req, unexpect httpcode]
2019-11-20T13:32:33+01:00 Diskstation synoscgi_SYNO.Core.Certificate.LetsEncrypt_1_create[14411]: certificate.cpp:1392 Failed to create Let’sEncrypt certificate. [200][new-req, unexpect httpcode]

I just updated to latest available DSM version (DSM 6.2.2-24922 Update 4) and now it works fine

1 Like

Hi @kduytsch

thanks for reporting back! :+1:

So we know (I don’t use a DSM) it’s an internal DSM-problem. And we know there is an update with a fix.