What version of Certbot is it?
What error message is it returning?
If it's a version of Certbot before 0.21.0 and it's saying "Client with the currently selected authenticator does not support any combination of challenges that will satisfy the CA.", older versions of the Apache plugin used TLS-SNI validation, which is being phased out. You would need to upgrade Certbot, or run a slightly different command.
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):